This is from the HELP section in Pogo.
How do I get the 10 free gems that Pogo is giving away?
In order to receive the e-mail for 10 free gems on Pogo, you must have met at least one of the following criteria:
1. Used the 20 promotional gems that came with your account
2. Purchased gems at one point
3. Purchased a premium badge album with cash
The deadline for fulfilling these requirements is December 4, 2008.
If you have met any of the above criteria but did not receive an e-mail to redeem your free gems, please let us know. Just click the Contact Us link to the left and include your screen name in the message, so we may check your account.