HAPPY FRIDAY EVERYONE! I HAVE A QUESTION...ANY INFO WOULD BE GREAT...I CAME HERE CAUSE I THOUGHT THIS WOULD BE THE PLACE TO GET ANSWERS...
MY G/F AND I USE THE AUTOS....IVE NEVER EVER HAD A PROBLEM BUT SHE WENT TO SIGN ONTO HER ACCOUNT...AND IT WONT LET HER...IT HAS BEEN 7 DAYS NOW...AND SHE HAS WRITTEN TO POGO...VIA THE HELP SECTION ...AND GETS NO RESPONSE WHAT SO EVER...HAS ANY ONE EVER KNOWN ANYONE TO HAVE THEIR TERMINATION REVERSED?...WE ARE ASSUMING SHE GOT THE BOOT CAUSE OF THE AUTO...AND WHAT REALLY STUNK IS THAT SHE WASN'T EVEN ON LONG...AND WHEN SHE CAME BACK TO HER 'PUTER SHE WAS BOOTED...SO ANY INFO WHAT SO EVER WOULD BE GREATLY APPRECIATED!!!....AND SHE HAD 549 BADGES!!!! SOOOOO MUCH WORK AND TIME...AND I HAD ONLY RECENTLY TURNED HER ONTO YOUR AWESOME SITE!!! SO SHE HAD REALLY EARNED MOST OF HERS!!!THANKS GUYS AND GALS
AND HAVE A AWESOME WEEKENDDDDDDDDDDDDDDDD :;'
Quote from: busterssugar on June 09, 2006, 12:38:36 PM
HAPPY FRIDAY EVERYONE! I HAVE A QUESTION...ANY INFO WOULD BE GREAT...I CAME HERE CAUSE I THOUGHT THIS WOULD BE THE PLACE TO GET ANSWERS...
MY G/F AND I USE THE AUTOS....IVE NEVER EVER HAD A PROBLEM BUT SHE WENT TO SIGN ONTO HER ACCOUNT...AND IT WONT LET HER...IT HAS BEEN 7 DAYS NOW...AND SHE HAS WRITTEN TO POGO...VIA THE HELP SECTION ...AND GETS NO RESPONSE WHAT SO EVER...HAS ANY ONE EVER KNOWN ANYONE TO HAVE THEIR TERMINATION REVERSED?...WE ARE ASSUMING SHE GOT THE BOOT CAUSE OF THE AUTO...AND WHAT REALLY STUNK IS THAT SHE WASN'T EVEN ON LONG...AND WHEN SHE CAME BACK TO HER 'PUTER SHE WAS BOOTED...SO ANY INFO WHAT SO EVER WOULD BE GREATLY APPRECIATED!!!....AND SHE HAD 549 BADGES!!!! SOOOOO MUCH WORK AND TIME...AND I HAD ONLY RECENTLY TURNED HER ONTO YOUR AWESOME SITE!!! SO SHE HAD REALLY EARNED MOST OF HERS!!!THANKS GUYS AND GALS
AND HAVE A AWESOME WEEKENDDDDDDDDDDDDDDDD :;'
My only suggestion is to make sure her "Caps Lock" is off when trying to type in her password! O0
Have you tried calling Pogo? Do you have the screen name and password correct?
Buster, sign on to your name and then check your friends list for your girlfriend. Click on her profile and check to see if all her badges and tokens are still intact. If they are, then she's still a member and it's merely a sign on problem. O0
all them caps. :x
my eyes hurt now
My ears hurt from all that yelling :))
Quote from: nanners on June 09, 2006, 03:09:16 PM
My ears hurt from all that yelling :))
Then close your eyes. :P
Eyes and Ears are closed.. Huh? did you say something? :))
I didnt hear anytang? Wait a minnute did someone say BUSTED? :oo
Hi everyone...first off please accept my apologies for the caps...i didn't even realize i had it on...i truly am sorry...I also hate the all cap thing and promise i wasn't yelling!..I read everyone's replies so far...and followed all suggestions...first...all of her badges and info is still there...and get this was even charged for her renewal on june 5th...and this started on may 31st!....and has even sent to me a premuim badge collection!...to see if we could...one i didnt have yet...and yep i got it in email...and have got the badges now!...password is correct...still listed in her account information as active club pogo member...but still whenever u go to do something it send that page that says you've been suspended..so on and so forth....so we are certainly perplexed!!!!!....
Quote from: busterssugar on June 09, 2006, 04:05:24 PM
Hi everyone...first off please accept my apologies for the caps...i didn't even realize i had it on...i truly am sorry...I also hate the all cap thing and promise i wasn't yelling!..I read everyone's replies so far...and followed all suggestions...first...all of her badges and info is still there...and get this was even charged for her renewal on june 5th...and this started on may 31st!....and has even sent to me a premuim badge collection!...to see if we could...one i didnt have yet...and yep i got it in email...and have got the badges now!...password is correct...still listed in her account information as active club pogo member...but still whenever u go to do something it send that page that says you've been suspended..so on and so forth....so we are certainly perplexed!!!!!....
Normally suspensions are only 72 hours.
You could try calling them. Don't admit anything about autos etc.
1-866-543-5435 if you need to call pogo / ea sports
1-888-854-4446 Unlisted Pogo #
1-650-628-1500 Corporate (pacific time office hours)
I've never been suspended, but I think I have heard others say they go get notified via email about why they got suspended.
i only got notified by pogo mail and they block that so i didn't find out why i was banned till it was over
:oo I have never gotten banned, but I guess there is a first time for everything. :))
I got banned along time ago from www and was sent email and it told me when i signed in. but i was not smart i had it running 24/7 lol... well live and learn and this was back in 2003
thanks homer for phone nums... :D as for that acct.. go to help and try to sign in to my stuff with her name and pw it will tell you there in red what she is suspended for....and they will take there time to get back to you if they do at all >:((
When you get suspended, Pogo normally sends an e-mail to your account via Pogo mail and one to the e-mail address you signed up with. It also has chatlogs of what you said and what time you said it, so basically you're out of luck if someone reports you for what you say because it's right there in solid form proof. I've been suspended a lot - no surprise because my mouth runs a lot in Pogo and I wouldn't be surprised if any of you saw me on my main Pogo name - and that's what I know they send you if you're suspended. So if you were suspended you would've got a notification and if not, you probably used a fake e-mail (if possible) or someone stole your account.
When I got notified about being suspended, I read the chatlogs over and laughed, I just thought it was funny as hell having that scene run through my head again.
How many times can you be suspended before they pull your account??
Quote from: nanners on June 10, 2006, 03:29:15 PM
How many times can you be suspended before they pull your account??
Ask Lib :)) :))
Quote from: nanners on June 10, 2006, 03:29:15 PM
How many times can you be suspended before they pull your account??
I was suspended five times before they pulled mine and I fought it because the last one I was reported for was a totally unfair punishment because I was speaking the truth and didn't curse whatsoever. I did get my name back, so it's all good.
Quote from: Mr. Scandalous on June 10, 2006, 03:32:54 PM
Quote from: nanners on June 10, 2006, 03:29:15 PM
How many times can you be suspended before they pull your account??
I was suspended five times before they pulled mine and I fought it because the last one I was reported for was a totally unfair punishment because I was speaking the truth and didn't curse whatsoever. I did get my name back, so it's all good.
:ooo You must be a big trouble maker :ooo
Quote from: Tara on June 10, 2006, 03:34:50 PM
Quote from: Mr. Scandalous on June 10, 2006, 03:32:54 PM
Quote from: nanners on June 10, 2006, 03:29:15 PM
How many times can you be suspended before they pull your account??
I was suspended five times before they pulled mine and I fought it because the last one I was reported for was a totally unfair punishment because I was speaking the truth and didn't curse whatsoever. I did get my name back, so it's all good.
:ooo You must be a big trouble maker :ooo
lol, I guess you could say that... or just say I'm very opinionated. Typically what put me on suspension was a curse word just slipped out unintentionally. I like to comment on a lot, sometimes it's a little over the edge, but I've been behaving a bit now because I don't want to risk losing it again. O0
I had a friend that was banned for ever..just because she corrected someone in chat about who the CEO of yahoo was.
Quote from: Mr. Scandalous on June 10, 2006, 03:37:27 PM
Quote from: Tara on June 10, 2006, 03:34:50 PM
Quote from: Mr. Scandalous on June 10, 2006, 03:32:54 PM
Quote from: nanners on June 10, 2006, 03:29:15 PM
How many times can you be suspended before they pull your account??
I was suspended five times before they pulled mine and I fought it because the last one I was reported for was a totally unfair punishment because I was speaking the truth and didn't curse whatsoever. I did get my name back, so it's all good.
:ooo You must be a big trouble maker :ooo
lol, I guess you could say that... or just say I'm very opinionated. Typically what put me on suspension was a curse word just slipped out unintentionally. I like to comment on a lot, sometimes it's a little over the edge, but I've been behaving a bit now because I don't want to risk losing it again. O0
Now that your spending your hard earned money on autos, you better be careful. I'm like that also though, if people are talking crap, I like to jump in. I'm better off not even talking in Pogo, so I don't. I talk in here to make up for it. :pp
Quote from: nanners on June 10, 2006, 03:39:59 PM
I had a friend that was banned for ever..just because she corrected someone in chat about who the CEO of yahoo was.
They suspend now for everything about. If I know that I want to curse, then I go to an "uncensored chat" room because - so the word is - you can't be reported in those rooms and if you do report, it's considered "false reporting" and you can lose your account. It's very weird how they run things now. I thought it was different a few years ago when I first found Pogo... now they're tightening up on the rules. Quote from: Tara on June 10, 2006, 03:40:32 PM
Quote from: Mr. Scandalous on June 10, 2006, 03:37:27 PM
Quote from: Tara on June 10, 2006, 03:34:50 PM
Quote from: Mr. Scandalous on June 10, 2006, 03:32:54 PM
Quote from: nanners on June 10, 2006, 03:29:15 PM
How many times can you be suspended before they pull your account??
I was suspended five times before they pulled mine and I fought it because the last one I was reported for was a totally unfair punishment because I was speaking the truth and didn't curse whatsoever. I did get my name back, so it's all good.
:ooo You must be a big trouble maker :ooo
lol, I guess you could say that... or just say I'm very opinionated. Typically what put me on suspension was a curse word just slipped out unintentionally. I like to comment on a lot, sometimes it's a little over the edge, but I've been behaving a bit now because I don't want to risk losing it again. O0
Now that your spending your hard earned money on autos, you better be careful. I'm like that also though, if people are talking crap, I like to jump in. I'm better off not even talking in Pogo, so I don't. I talk in here to make up for it. :pp
Yeah, I'm kind of wary of it now that you mention it. I'm not going to be one of those people that let the auto run overnight. I spend enough time online during the day to kind of hide the fact that I would be using an auto. I think if I left my name online overnight then people would be suspicious, so I'll try to avoid that. Plus there's less people online at night and it makes it even more obvious in a sense because the less people there are, the more your username is able to be seen. Oh, Tara, I did make a PayPal account, but I don't have a checking account, I don't think at least, considering I don't have my own checks yet... typically all my earnings go straight to savings because I need the money and the interest to build for when I move to Calif., so I'll stick to sending it postal.
Quote from: Mr. Scandalous on June 10, 2006, 03:57:50 PM
Quote from: nanners on June 10, 2006, 03:39:59 PM
I had a friend that was banned for ever..just because she corrected someone in chat about who the CEO of yahoo was.
They suspend now for everything about. If I know that I want to curse, then I go to an "uncensored chat" room because - so the word is - you can't be reported in those rooms and if you do report, it's considered "false reporting" and you can lose your account. It's very weird how they run things now. I thought it was different a few years ago when I first found Pogo... now they're tightening up on the rules.
Quote from: Tara on June 10, 2006, 03:40:32 PM
Quote from: Mr. Scandalous on June 10, 2006, 03:37:27 PM
Quote from: Tara on June 10, 2006, 03:34:50 PM
Quote from: Mr. Scandalous on June 10, 2006, 03:32:54 PM
Quote from: nanners on June 10, 2006, 03:29:15 PM
How many times can you be suspended before they pull your account??
I was suspended five times before they pulled mine and I fought it because the last one I was reported for was a totally unfair punishment because I was speaking the truth and didn't curse whatsoever. I did get my name back, so it's all good.
:ooo You must be a big trouble maker :ooo
lol, I guess you could say that... or just say I'm very opinionated. Typically what put me on suspension was a curse word just slipped out unintentionally. I like to comment on a lot, sometimes it's a little over the edge, but I've been behaving a bit now because I don't want to risk losing it again. O0
Now that your spending your hard earned money on autos, you better be careful. I'm like that also though, if people are talking crap, I like to jump in. I'm better off not even talking in Pogo, so I don't. I talk in here to make up for it. :pp
Yeah, I'm kind of wary of it now that you mention it. I'm not going to be one of those people that let the auto run overnight. I spend enough time online during the day to kind of hide the fact that I would be using an auto. I think if I left my name online overnight then people would be suspicious, so I'll try to avoid that. Plus there's less people online at night and it makes it even more obvious in a sense because the less people there are, the more your username is able to be seen. Oh, Tara, I did make a PayPal account, but I don't have a checking account, I don't think at least, considering I don't have my own checks yet... typically all my earnings go straight to savings because I need the money and the interest to build for when I move to Calif., so I'll stick to sending it postal.
Before long you will be running your autos all day and night and it won't bother you. Night time is the best time for the rooms you worry about people saying things.
I made a PayPal account because I found the receipt for the money I deposited into savings from the earnings I got at my graduation party - approximately $1,100 dollars, so most of it went there. I saw the "Account #" near the "Account Detail" and that's what I thought you needed to put in that number slot in the PayPal thing, but I looked at it again and it was on the check which I don't have... I would've loved to do it that way, I need them now!
Quote from: Tara on June 10, 2006, 04:00:29 PM
Before long you will be running your autos all day and night and it won't bother you. Night time is the best time for the rooms you worry about people saying things.
I probably will, it'll just take some time to get used to. I just have that feeling that
someone is watching, even though I set my status to people can only see if I'm online if they're on my list... I guess I made a lot of people dislike me by being the opinionated person I am, so that's kind of what I'm cautious of. Plus there's always one idiot on Pogo who is out to get program users, even when they use them themselves... it's bullchit if you ask me, but there day will come eventually.
I have never been banned but they did take away my original Sn said it was obscene lol :)))
Quote from: zeboo on June 10, 2006, 04:15:17 PM
I have never been banned but they did take away my original Sn said it was obscene lol :)))
I've made one obscene name - not really - but it applied to some idiot and I think I still have it, but I don't use it. I just don't like some people on Pogo and when they piss me off, I just irritate them/play their game but worse.
Lib?? How many hon.. :)))
I have a friend that was also temporarily banned 5 times. They told her one more time and she is out for good. ;:"
well there was nothing obscene about my screen name Pogo was just being a jerk at the time I guess :-\
I've been suspended at least once on all my names, my main name it's been more unfortunately so I have to watch it or else I'm dunzo... normally I don't make obscene names. Someone made one about me once and it got the boot, but I got suspended for trying to defend against them. There's a lot of people on Pogo who are out to get you, you just have to be wary of who you trust. I try to avoid rooms I know I pissed people off in... so nothing too bad can happen.
Geeez you would think people would have enough drama in their real life that they wouldn't need to be on a gaming site making more. . . . .
those are the ones with nothing better to do who report others 24/7.
Quote from: Mr. Scandalous on June 10, 2006, 03:57:50 PM
They suspend now for everything about. If I know that I want to curse, then I go to an "uncensored chat" room because - so the word is - you can't be reported in those rooms and if you do report, it's considered "false reporting" and you can lose your account. It's very weird how they run things now. I thought it was different a few years ago when I first found Pogo... now they're tightening up on the rules.
I'm not totally sure on this but I think Pogo changed the rules and added the report feature to the uncensored rooms, somebody mentioned that on here a while ago :-\ What annoys me about Pogo is the termination of accounts that have what they consider a "crude" name. They allow in the first place for people to create what they consider a "crude" name, that person can be playing on Pogo for a few years with that name then all of a sudden somebody takes offence, reports you and Pogo terminates your account because of the name that
they allowed you to create in the first place ::)
Mr.Scandalous you seem to have 9 lives, but if I was you I would be playing Pogo with the chat off :;'
i never even type in rooms anymore. i avoid any reason to get suspended. :)
me to hades.. i just keep my trap shut.. ;::
its the only safe way. >>:D
I try to be quiet as well, but I have about had to bite my tongue off the last couple days so sometimes it is hard. :-X
I must confess I do let go in an unsensored room.. one has to do that every so often.. :ll
i keep my chat off at all times .. i open chat yesterday and people where reportin people for darn near nothin don`t know what is goin on in pogo.. i went to question part of my stuff and the questions people have ask pogo how can i report and how to rewport auto users on and on tons of questions about reportin people so all i can say is keep chat closed. and hope they don`t target those they can`t torment :ll
Quote from: Julie on June 11, 2006, 04:56:55 AM
I'm not totally sure on this but I think Pogo changed the rules and added the report feature to the uncensored rooms, somebody mentioned that on here a while ago :-\ What annoys me about Pogo is the termination of accounts that have what they consider a "crude" name. They allow in the first place for people to create what they consider a "crude" name, that person can be playing on Pogo for a few years with that name then all of a sudden somebody takes offence, reports you and Pogo terminates your account because of the name that they allowed you to create in the first place ::)
Mr.Scandalous you seem to have 9 lives, but if I was you I would be playing Pogo with the chat off :;'
I'd say I do too, but I was fortunate. I think Pogo went into the room and noticed the behavior of where I was reported and sympathized with me about it and that's why they returned my username. I'm really lucky if you ask me. I actually stopped playing on Pogo and stopped using the computer almost altogether when I lost it. One day, though, I signed on and went to Pogo and my name was unbanned... so I bought everything right back. ;DQuote from: nanners on June 11, 2006, 09:17:31 AM
I must confess I do let go in an unsensored room.. one has to do that every so often.. :ll
rofl, that's awesome! I normally see if there's any uncensored rooms under a tab in the game I want to play before I go anywhere else because I know there's that possibility that something will slip out of my mouth. That's just how I am and I can't really control it... I just feel like I have to comment, bad or not, I could careless... I do it regardless of the consequences and I paid, unfortunately.
Julie, as for the uncensored rooms and being reported, I have no idea. I was in Spades working on rank badges and someone told me that you can't report in those rooms. I don't know if they were making it up or not, they could be, but I figured they were telling the truth considering it is an "uncensored" room and that's why they called it that - so you could go at it if necessary. I think you could probably only report if it's harassment. I'm just not sure, though.Quote from: hades on June 11, 2006, 08:23:49 AM
i never even type in rooms anymore. i avoid any reason to get suspended. :)
The only time I'm "quiet" in any room is a tourney lobby because those people can be assh*les, truly. I would hate to get into it with a tourney group.
Anyone remember before Club?? and how nice it was to sit all night chatting with "friends" ( I say that tongue in cheek) not worrying about getting reported? I remember those days..was great, but now..I don't chat either...everytime I do open my mouth or stretch these fingers to type..seems to "upset" someone...
I'm beginning to lose interest in playing Pogo because of the above reasons...and the inability to trust anyone. It just isn't the same anymore...auto for the badges and that's it....no chatting with friends, no fun, no giving others chitty chit...just not much fun these days..
Pogo needs to loosen up a bit.
Quote from: WhatAutos on June 12, 2006, 04:10:28 PM
Anyone remember before Club?? and how nice it was to sit all night chatting with "friends" ( I say that tongue in cheek) not worrying about getting reported? I remember those days..was great, but now..I don't chat either...everytime I do open my mouth or stretch these fingers to type..seems to "upset" someone...
I'm beginning to lose interest in playing Pogo because of the above reasons...and the inability to trust anyone. It just isn't the same anymore...auto for the badges and that's it....no chatting with friends, no fun, no giving others chitty chit...just not much fun these days..
Pogo needs to loosen up a bit.
Are you kidding me? Before Club Pogo, we would play Word Riot and once it hit 11pm EST, we would play "Sex Riot" and that was the game until dawn on the WEST coast. Everything was said and that little report button didn't mean squat because we had the power to boot people who were "offended". Now if someone sneezes and you say "god bless you", you're going to get reported. If I had the money/knowledge/creativity I would create a site and it would be "play at your own risk" type chat rooms all over the place.
Quote from: SaintHippo on June 12, 2006, 04:14:19 PM
Quote from: WhatAutos on June 12, 2006, 04:10:28 PM
Anyone remember before Club?? and how nice it was to sit all night chatting with "friends" ( I say that tongue in cheek) not worrying about getting reported? I remember those days..was great, but now..I don't chat either...everytime I do open my mouth or stretch these fingers to type..seems to "upset" someone...
I'm beginning to lose interest in playing Pogo because of the above reasons...and the inability to trust anyone. It just isn't the same anymore...auto for the badges and that's it....no chatting with friends, no fun, no giving others chitty chit...just not much fun these days..
Pogo needs to loosen up a bit.
Are you kidding me? Before Club Pogo, we would play Word Riot and once it hit 11pm EST, we would play "Sex Riot" and that was the game until dawn on the WEST coast. Everything was said and that little report button didn't mean squat because we had the power to boot people who were "offended". Now if someone sneezes and you say "god bless you", you're going to get reported. If I had the money/knowledge/creativity I would create a site and it would be "play at your own risk" type chat rooms all over the place.
Was that you, in Word Riot? lmao....j/k
Actually it was so very different and so fun ..even ppl playing slots :/o\ could have a blast...chatting away with no worries
I am a mod in a 'anything goes' chat room.no games, just talk..we have a ball..
Nanners..just whisper where I might find that room :-\ I've been searching everywhere for some really cool ppl on pogo.. :)
Quote from: WhatAutos on June 12, 2006, 04:10:28 PM
Anyone remember before Club?? and how nice it was to sit all night chatting with "friends" ( I say that tongue in cheek) not worrying about getting reported? I remember those days..was great, but now..I don't chat either...everytime I do open my mouth or stretch these fingers to type..seems to "upset" someone...
I'm beginning to lose interest in playing Pogo because of the above reasons...and the inability to trust anyone. It just isn't the same anymore...auto for the badges and that's it....no chatting with friends, no fun, no giving others chitty chit...just not much fun these days..
Pogo needs to loosen up a bit.
I remember, that was back when pogo was a blast. I also remember waking up one day and nearly everyone in my slots room had been banned. They all came back one by one with the word "auto" in front of their usual screen name and continued to play. :))) Those were the days. :)
EFFERS!!! Question... I got a flag (shup, I don't want to hear it.) because I reported some dipturd (*&^*&%^%$#@#! sons of a ()*&(*&^%^$$#^@ for sending me a forward. They in turn, reported ME for the same thing! Now, do I fight this flag, or just forget it because they may look closer at my account and see that I've used autos and glitches?
Forget it :oo
Quote from: SunnyLibra on June 13, 2006, 09:18:37 AM
EFFERS!!! Question... I got a flag (shup, I don't want to hear it.) because I reported some dipturd (*&^*&%^%$#@#! sons of a ()*&(*&^%^$$#^@ for sending me a forward. They in turn, reported ME for the same thing! Now, do I fight this flag, or just forget it because they may look closer at my account and see that I've used autos and glitches?
ROFL... just set your account to not receive any mail from people you don't have on your friends list and no matter how many times someone tries to send you a forward... you won't see it once.
Ya know I swear, I have it set to where no one can send me mail but the ones on my friends list. Some how, (don't look at me cuz I don't know) I still get spam. I must have 20 people on my block list by now and I report everyone who sends me spam. And someone this morning got offended when another person said they are going to church tonight. This person thought the other person was going to get all preachy on them for just mentioning going to church.
Quote from: SaintHippo on June 13, 2006, 09:29:50 AM
Quote from: SunnyLibra on June 13, 2006, 09:18:37 AM
EFFERS!!! Question... I got a flag (shup, I don't want to hear it.) because I reported some dipturd (*&^*&%^%$#@#! sons of a ()*&(*&^%^$$#^@ for sending me a forward. They in turn, reported ME for the same thing! Now, do I fight this flag, or just forget it because they may look closer at my account and see that I've used autos and glitches?
ROFL... just set your account to not receive any mail from people you don't have on your friends
888list and no matter how many times someone tries to send you a forward... you won't see it once.
Yeah, and I kinda did call the sender and everyone else a buncha friggin' morons with such pathetic lives that they had to forward emails to people they didn't know because they had no friends.
Oh well. I hope the other's don't report me too.. How many flags can one get before they're sent straight to Pogo Hell?
***Modified because I can't spell and I'm not allowed to use the spellchecker.
Quote from: SunnyLibra on June 13, 2006, 09:42:56 AM
Quote from: SaintHippo on June 13, 2006, 09:29:50 AM
Quote from: SunnyLibra on June 13, 2006, 09:18:37 AM
EFFERS!!! Question... I got a flag (shup, I don't want to hear it.) because I reported some dipturd (*&^*&%^%$#@#! sons of a ()*&(*&^%^$$#^@ for sending me a forward. They in turn, reported ME for the same thing! Now, do I fight this flag, or just forget it because they may look closer at my account and see that I've used autos and glitches?
ROFL... just set your account to not receive any mail from people you don't have on your friends list and no matter how many times someone tries to send you a forward... you won't see it once.
Yeah, and I kinda did call the sender and everyone else a buncha friggin' morons with such pathetic lifes that they had to forward emails to people they didn't know because they had no friends.
Oh well. I hope the other's don't report me too.. How many flags can one get before they're sent straight to Pogo Hell?
Ha ha ha... don't know but that was an excellent response.
Quote from: bubblegum on June 13, 2006, 09:42:21 AM
Ya know I swear, I have it set to where no one can send me mail but the ones on my friends list. Some how, (don't look at me cuz I don't know) I still get spam. I must have 20 people on my block list by now and I report everyone who sends me spam. And someone this morning got offended when another person said they are going to church tonight. This person thought the other person was going to get all preachy on them for just mentioning going to church.
Swearing and talking about church? :oo
ROFL, just kiddin' :)))
ok everyone...update...still no account...and now when u try to sign on it says disabbled...she is fighting it and its taking forever..does anyone know if they will reverse it...she was reported for saying "chink"...dont know what that is...she thought she said chick...this is completely insane...and they even charged her for her renewal fee int he meantime!!!!....any help or info would be more than helpful....thanks everyone....!!!
how do you set your account to not receive mail?
duh, never mind. i found it...lol :-[
I am only playing in uncensored rooms from now on. I'm putting in my profile that anyone who sends me a forward gets reported. I'm also telling people to ask me prior to putting me on their friend's list. Apparently, the chick I reported for the forward yesterday added me one day when we were chatting in a room. I don't remember her so she must have not have made much of an impression. I'm also putting up that disclaimer Tara has. I'm keeping chat off today, because in the mood I'm in, I'm liable to tell Jesus to go eff himself.
Lib in 08' :*
This is enough pogo! >:((
what is enough?
Quote from: busterssugar on June 14, 2006, 09:05:51 AM
ok everyone...update...still no account...and now when u try to sign on it says disabbled...she is fighting it and its taking forever..does anyone know if they will reverse it...she was reported for saying "chink"...dont know what that is...she thought she said chick...this is completely insane...and they even charged her for her renewal fee int he meantime!!!!....any help or info would be more than helpful....thanks everyone....!!!
Chink is a derogatory term for A chinese person - or at least thats what it is here in Canada.
:;'
that was a 'typo' she meant to say chick.
your right it is insane... that seals the deal for me ... no more chatting at all will have chat turned off.
Quote from: nanners on June 16, 2006, 03:56:35 AM
that was a 'typo' she meant to say chick.
but even as a typo people get really touchy and report for the slighest infraction. Its a sin that she's been suspended or banned for a typo but thats pogo for ya >:(( >:((
:;'
sure does suck not being able to chat anymore!
if she still has her badges and all in her acct. they have`nt terminated her yet but if badges are gone then good luck ..tryin to get them to answer you they say they don`t have to tell you nothing it is in the rules >:((
Quote from: Sassy on June 16, 2006, 03:34:51 AM
Quote from: busterssugar on June 14, 2006, 09:05:51 AM
ok everyone...update...still no account...and now when u try to sign on it says disabbled...she is fighting it and its taking forever..does anyone know if they will reverse it...she was reported for saying "chink"...dont know what that is...she thought she said chick...this is completely insane...and they even charged her for her renewal fee int he meantime!!!!....any help or info would be more than helpful....thanks everyone....!!!
Chink is a derogatory term for A chinese person - or at least thats what it is here in Canada.
:;'
Me and a friend of mine used to call each other chink because we would make fun of this asian girl who didn't have eyebrows... we were using it only because all the asians we have seen have fake eyebrows or none at all, not in a derogatory nature as it's meant. It was funny - no disrespect to any asians here. :)
And also for the uncensored rooms, I saw this in CP news today:
"Ms. Netiquette,
I am an adult and know the uncensored rooms can get pretty wild but are you allow to violate the TOS in uncensored rooms by telling racist jokes? I know I can mute the chat or change rooms but I just wanted to know if you have any rules for those rooms? I wouldn't want to break any rules and can't seem to find an answer on your site.
Yours from Playing by the Rules
Dear Playing by the Rules,
Racist jokes are considered hate speech. Hate speech is a violation of our Terms of Service and whether it takes place in a regular chat room or an uncensored chat room, it is grounds for an immediate account closure.
The only difference between a regular chat room and an uncensored chat room is that in an uncensored room it is accepted that one might see some "salty" language. However, all the other rules still apply." I know that applies to racism, but some people take things beyond what they're intended and can make it seem like racism.
Guess we aren't safe anywhere.
I recently recieved an email from pogo tellling me my account has been permently terminated due to excessive scrolling. How does one scroll excessively? (LOL) I'm baffled that my account has been terminated for scrolling, I have been suspended in the past for bad use of language, I served my punishment>>> 72 hours suspension...
Now I'm waiting for pogo to respond, (i'm sure it will be a while)
What I find funny is pogo has no problem accepting your money for there club , and there premium badges, But when pogo has gliches on there end and there service is down for several hours Pogo is not offering you anything for your dollar.
Does anyone know of a class action law suit against pogo?
Does anyone know of someone being terminated and getting there membership back?
Any insight would help.
0:
Quote from: daisy on September 02, 2006, 04:54:19 PM
I recently recieved an email from pogo tellling me my account has been permently terminated due to excessive scrolling. How does one scroll excessively? (LOL) I'm baffled that my account has been terminated for scrolling, I have been suspended in the past for bad use of language, I served my punishment>>> 72 hours suspension...
Now I'm waiting for pogo to respond, (i'm sure it will be a while)
What I find funny is pogo has no problem accepting your money for there club , and there premium badges, But when pogo has gliches on there end and there service is down for several hours Pogo is not offering you anything for your dollar.
Does anyone know of a class action law suit against pogo?
Does anyone know of someone being terminated and getting there membership back?
Any insight would help.
0:
excessive scrolling? :)) sorry but I can't help it.... that is scraping the bottom of the barrel. All I can think of is they mean "flooding" as in constant chatter on the chat screen ...
This is the exact email I had recieved minus my screen name of course >>> Your Electronic Arts Online account has been permanently terminated
from the Electronic Arts Online service for violating the Terms of
Service. The account will no longer be accessible in any way, and all
property, items, and characters associated currently are or will soon be
deleted.
Account Violations:
09/02/2006 (my screen name here) :[EXCESSIVE SCROLLING]
18:36:35 \8'\8'\8'\8' >>>> the 8' 8' is a chat emotion pogo gives to you to use....
I'm am in tears laughing, because of there terms of termination
Sorry to hear that. You must of gotten in trouble one to many times? How many times have you been in trouble?
Quote from: Tara on September 02, 2006, 05:17:33 PM
Sorry to hear that. You must of gotten in trouble one to many times? How many times have you been in trouble?
ya i agree...did you get a warning about it first or about something else?
I served time ;:" in the past(<72 hours suspension) for use of bad language in 2005. After that I pretty much kept quiet and turned my chat off. Recently turned my chat back on and I was playing backgammon on 9/2 06 and was making pogos little emotions in the game I was in the middle of playing..... Guess the other person didnt like it so she/he reported me for excessive scrolling..... :oo..So I was booted and to no avail been Banned from Pogo land forever... :o. Just checked on my sisters CP My Badges, Tokens, and Profile all gone... :'((.Guess Pogo didnt need me.... :))) ........Now I'm gonna search the internet to see if there are others like me maybe I might come across a few who knows maybe I can start a Class action lawsuit against pogo......Funny thing is my credit card was charged today for the membership.......wonder how long pogo will fight my credit card company when I give them a call to stop the charge......
I will keep all interseted in what I come across and what pogo may have to say.
Thanks 8)
keep the ban so you may email to ur cc company so they will take it off your statement i dont every talk are replay to anything but a friend was bad for good for not answering any1 they told pogo she was using auto and she dont
pogo may be doing to many and may lose alot of ppl by banning them for good that is alot of money out of there cash flow it is not right
So Sorry you were banned.
thats stupid. how can someone report you if they dont ask you to quit? >:(( I would be po'ed thats ridiculous to report you if they never even said, hey can you quit that? im offended. or something! i would be very mad. >>:D
Are you kidding me? Before Club Pogo, we would play Word Riot and once it hit 11pm EST, we would play "Sex Riot" and that was the game until dawn on the WEST coast. Everything was said and that little report button didn't mean squat because we had the power to boot people who were "offended". Now if someone sneezes and you say "god bless you", you're going to get reported. If I had the money/knowledge/creativity I would create a site and it would be "play at your own risk" type chat rooms all over the place.
[/quote]
I wonder if that's the reason Pogo gave Word Riot the boot :))
oooohhhh man i thought this was a thread on terminators
Quote from: l0c0 on September 03, 2006, 06:38:32 PM
oooohhhh man i thought this was a thread on terminators
It's about reportinators :))
Quote from: wattsmyname on September 04, 2006, 01:11:08 AM
Quote from: l0c0 on September 03, 2006, 06:38:32 PM
oooohhhh man i thought this was a thread on terminators
It's about reportinators :))
And you can't win.
You get reported for speaking,
you get reported for not speaking.
When a reportinator decides you are the target that's it.
Stick a fork in you, you're done. >:((
Quote from: Carol on September 04, 2006, 02:12:41 PM
Quote from: wattsmyname on September 04, 2006, 01:11:08 AM
Quote from: l0c0 on September 03, 2006, 06:38:32 PM
oooohhhh man i thought this was a thread on terminators
It's about reportinators :))
And you can't win.
You get reported for speaking,
you get reported for not speaking.
When a reportinator decides you are the target that's it.
Stick a fork in you, you're done. >:((
ya...ive noticed this is becoming a big issue lately.
Quote from: xx_mandy_xx on September 04, 2006, 03:42:39 PM
Quote from: Carol on September 04, 2006, 02:12:41 PM
Quote from: wattsmyname on September 04, 2006, 01:11:08 AM
Quote from: l0c0 on September 03, 2006, 06:38:32 PM
oooohhhh man i thought this was a thread on terminators
It's about reportinators :))
And you can't win.
You get reported for speaking,
you get reported for not speaking.
When a reportinator decides you are the target that's it.
Stick a fork in you, you're done. >:((
ya...ive noticed this is becoming a big issue lately.
yup sure is
Quote from: l0c0 on September 03, 2006, 06:38:32 PM
oooohhhh man i thought this was a thread on terminators
:)))
My deepest regretz to u for bein banned.... I dont get that story... usually the review things and investigate b4 bannin... unless on the previous suspension they warned u that u did not have another chance for a warnin... I got that warnin b4...
Quote from: Tokens Master Tagger on September 04, 2006, 03:51:40 PM
Quote from: l0c0 on September 03, 2006, 06:38:32 PM
oooohhhh man i thought this was a thread on terminators
:)))
My deepest regretz to u for bein banned.... I dont get that story... usually the review things and investigate b4 bannin... unless on the previous suspension they warned u that u did not have another chance for a warnin... I got that warnin b4...
Not if they were reported for spamming or flooding the chat .. they would have the email and/or the chat log as proff and if it wasn't your first offence... tada your history.
Pogo will lift the termination in 72 hours......Because there was no verbal comunication betweeen the other player and I they reduced my sentence to a suspension..and this was my second offense......Now my toungue will hurt from alll the biting I will be doing...
Thanks to everyone for your input, Brightens my day! Now I know if I don't have pogo i can always come here... <3 ;::
Quote from: daisy on September 04, 2006, 06:04:38 PM
Pogo will lift the termination in 72 hours......Because there was no verbal comunication betweeen the other player and I they reduced my sentence to a suspension..and this was my second offense......Now my toungue will hurt from alll the biting I will be doing...
Thanks to everyone for your input, Brightens my day! Now I know if I don't have pogo i can always come here... <3 ;::
:D glad they changed their minds and just gave you a suspension
Quote from: crazy_ on September 04, 2006, 06:11:53 PM
Quote from: daisy on September 04, 2006, 06:04:38 PM
Pogo will lift the termination in 72 hours......Because there was no verbal comunication betweeen the other player and I they reduced my sentence to a suspension..and this was my second offense......Now my toungue will hurt from alll the biting I will be doing...
Thanks to everyone for your input, Brightens my day! Now I know if I don't have pogo i can always come here... <3 ;::
:D glad they changed their minds and just gave you a suspension
Glad you are getting your account back....remember :ll
Glag you'll be able to keep your account :D
Happy for you ..just remember :ll
Quote from: daisy on September 04, 2006, 06:04:38 PM
Pogo will lift the termination in 72 hours......Because there was no verbal comunication betweeen the other player and I they reduced my sentence to a suspension..and this was my second offense......Now my toungue will hurt from alll the biting I will be doing...
Thanks to everyone for your input, Brightens my day! Now I know if I don't have pogo i can always come here... <3 ;::
Congrats Daisy!!! I am very happy for you!
Just remember: beware the reportinators! :-X
;::
Quote from: Carol on September 05, 2006, 09:02:39 AM
Quote from: daisy on September 04, 2006, 06:04:38 PM
Pogo will lift the termination in 72 hours......Because there was no verbal comunication betweeen the other player and I they reduced my sentence to a suspension..and this was my second offense......Now my toungue will hurt from alll the biting I will be doing...
Thanks to everyone for your input, Brightens my day! Now I know if I don't have pogo i can always come here... <3 ;::
Congrats Daisy!!! I am very happy for you!
Just remember: beware the reportinators! :-X
;::
LOL you like my new word :)) :))
If you go to private chat are the logs kept of that also? That's the only way I talk to my friends. Othewise I don't talk in chat. So if turn off chat, can pogo or anyone else in that room, see the progress 'reports' made when working on a badge and using auto?
I would be in big trouble for typos in chat!
I was suspended for 72 hrs once, a friend used a glitch to get me a badge, trouble is she kept going till all ranks complete. But I wasn't the only one and it was written about in the "News"
glad your getting it back just talk to ppl you know in pogo O0
Quote from: wattsmyname on September 05, 2006, 09:08:03 AM
Quote from: Carol on September 05, 2006, 09:02:39 AM
Quote from: daisy on September 04, 2006, 06:04:38 PM
Pogo will lift the termination in 72 hours......Because there was no verbal comunication betweeen the other player and I they reduced my sentence to a suspension..and this was my second offense......Now my toungue will hurt from alll the biting I will be doing...
Thanks to everyone for your input, Brightens my day! Now I know if I don't have pogo i can always come here... <3 ;::
Congrats Daisy!!! I am very happy for you!
Just remember: beware the reportinators! :-X
;::
LOL you like my new word :)) :))
Yes! Very much so! :))
Thanks for sharing it! :D
Quote from: gator8 on September 05, 2006, 10:26:01 AM
If you go to private chat are the logs kept of that also? That's the only way I talk to my friends. Othewise I don't talk in chat. So if turn off chat, can pogo or anyone else in that room, see the progress 'reports' made when working on a badge and using auto?
I would be in big trouble for typos in chat!
I was suspended for 72 hrs once, a friend used a glitch to get me a badge, trouble is she kept going till all ranks complete. But I wasn't the only one and it was written about in the "News"
Pogo sees everything. I for one think that "private" should mean just that!
It has got to the point nothing or nowhere is safe anymore. Use caution! ;)
There's a lesson here- if you are suspended, you probably won't know how long the suspension will last. I was suspended, and some Pogo pencil- pushing moron turned it into a permanent termination of my account at the end of the 72 hour suspension.
I hope no one has this happen to them, but if it does, and if you were UNFAIRLY targeted, I hope you will go to the EA.com website and go through the algorithm drop down menu to file an appeal. IF anyone needs any help on what to say and how to proceed, please PM me and I will walk you through the process, as it is fairly complicated.
The EA.com website stinks as far as dispute resolution goes, but it can be done. This is the ONLY format of communication that Pogo acknowledges.
Please remember to be polite even though you are furious, use Dear Sir or Madam, and use the words " please review" .
Also, if you have been a Pogo member since the Stone Age with no problems, tell them that too. They are NOT going to check your Pogo member history to see that you have played for 7 years with absolutely no problems unless you type into your appeal " Pogo has been a joyful experience in my life for 7 years. I have played many years with no problems of any kind. Please review my account history to see that I am not a troublemaker". LOL.
State your case, if you have a valid one like the emoticon thing was, and there's a very good chance that you will get your account back.
I did. I wouldn't have if I hadn't appealed my termination with sound reasoning and polite and friendly emails through the EA.com system, though. Once they terminate an account, they are through with that person unless the player goes through the appeals process in a timely manner.
Best of luck to ALL of us on keeping our Pogo accounts for as long as Pogo is around!!! <3 <3 <3
Quote from: zzigzzag on September 06, 2006, 12:47:00 PM
Quote from: gator8 on September 05, 2006, 10:26:01 AM
If you go to private chat are the logs kept of that also? That's the only way I talk to my friends. Othewise I don't talk in chat. So if turn off chat, can pogo or anyone else in that room, see the progress 'reports' made when working on a badge and using auto?
I would be in big trouble for typos in chat!
I was suspended for 72 hrs once, a friend used a glitch to get me a badge, trouble is she kept going till all ranks complete. But I wasn't the only one and it was written about in the "News"
Pogo sees everything. I for one think that "private" should mean just that!
It has got to the point nothing or nowhere is safe anymore. Use caution! ;)
thanks, fortunately we mostly gossip and don't talk about the auto programs. lol We learned on another site, a racing site, that even our PMs (we feel) are not private so we talk here :))) :ll
Quote from: gator8 on September 06, 2006, 10:28:10 PM
Quote from: zzigzzag on September 06, 2006, 12:47:00 PM
Quote from: gator8 on September 05, 2006, 10:26:01 AM
If you go to private chat are the logs kept of that also? That's the only way I talk to my friends. Othewise I don't talk in chat. So if turn off chat, can pogo or anyone else in that room, see the progress 'reports' made when working on a badge and using auto?
I would be in big trouble for typos in chat!
I was suspended for 72 hrs once, a friend used a glitch to get me a badge, trouble is she kept going till all ranks complete. But I wasn't the only one and it was written about in the "News"
Pogo sees everything. I for one think that "private" should mean just that!
It has got to the point nothing or nowhere is safe anymore. Use caution! ;)
thanks, fortunately we mostly gossip and don't talk about the auto programs. lol We learned on another site, a racing site, that even our PMs (we feel) are not private so we talk here :))) :ll
that stinks...nothing anywhere online or in real life is sacred to anyone anymore!
iwanttowin2...i am in need of your help....could u tell me to file an appeal..for the last hour ive been searching and cant find it anywhere...thank u very much in advance for your help...i was terminated for get this saying...." i dont play a nut"...pogo has become unreal...
Busters,
Yes, I will be happy to help you. I see that you don't have enough posts here for Private Messages or I would definitely take this private.
Here are the steps:
1) On the Pogo home page, click the HELP button in the upper right corner.
2) You will then get the EA.com site.
3) Select the tab which says CONTACT US.
4) You will see a blue Log In page. Enter your Pogo screen name and password. This is a secure page.
5) You will then get the screen you need for your appeal. First you have to select the correct options. Here's what they are-
6) Select these options from the drop down menu:
Platform is PC
Game is Pogo Games
The particular game can be any Pogo game. Just make sure it's filled in with something.
Over to the right, in the CATEGORY, which has two drop down menus, you want to select Account Management and Billing Support.
Next menu you want to select Suspensions and Terminations.
Next menu you want to select Suspension.
Then, you have a wide open page to type what you need to say to Pogo/EA.
I had to email them about 5 times before my Termination was removed, so I suggest that you open a Word program and do all your work there, then go to the EA site, log in, copy and paste your appeal iinto the EA site.Your log-in DOES expire after a period of time because it is a secure log in. ( Kind of like PayPal does).
You want to state that you are appealing your Suspension. Whatever else you say to them is up to you, of course, but the nicer you are, the nicer they will be too. LOL.
Please remember to address them as Dear Sir or Madam, and to thank them for reading your appeal and for their consideration of your explanation.
Now, remember that a 72 hour suspension is not a critical matter to EA.com.
ALL suspensions are for 72 hours unless it is a strange matter that requires investigation on EA's part, such as a hacked account requiring an IP addy trace or something.
I don't expect your account to be terminated UNLESS you have had numerous Suspensions for something really bad in the past.
Their really sore spot is member screen names or profiles which have been reported as being obscene.
EA's policy on Suspensions states:
Breaking any of Electronic Arts' Terms of Service or games' Rules of Conduct can get your account terminated.
>>Usually, the first offense on an account will result in a 72 hour suspension. <<<
Any offense after the first can result in your account being terminated. Please be aware that in some cases accounts are terminated on the very first offense. In most of these cases there will be an email sent to the email address that we have on file for you to describe the reason that the account was blocked.
I hope this helps. I will check back to see if all went well with you. :)
Lily
unreal..i have been terminated because i said..and to think i did it without doubles..and i dont play a nut...
thats it for pogo..if u can get terminated for something of that nature..it is a site i want no part of...i had over 600 badges and 36 mil in tokies.
i get an email saying that once a account is terminated nothing else u can do...im sending all correspondence and im filing a report with the better business bureau...i may be only one person..but im sure im not the only person to have gone thru such bull...im not going to even try to get it back...its not worth it...u play games u get cursed out for winning...its not a fun site anymore..just a bunch of syco's...thanks for your help iwant..alas it didnt help me to try and fight it...if any one has any suggestions thanks!...id appreciate it..but i dont think it would do any good...pogo is a legal mob..<admin edit> unreal..i am absolutely shocked...no i dont play a nut...can u even believe such bull...
Wait!! You got TERMINATED instead of a 72 hour suspension? I read that in your post, but most people get the two terms confused.
I am SO sorry about this.
Again, I would like to say that if you had posted here longer, I would be able to tell you these things in a Private Message, but I can't. I am sorry.
You can still appeal a Termination. You are right, you did pay for Club Pogo, and if what you say you said is what they have in the chat logs they keep, then it is a miscommunication. English is a second language for most of EA's staff, at least for the ones who communicate with the public.
Call EA at one of the toll free numbers, and ask them how to appeal a Termination when you can't sign in to EA.com's site.
I had to do it, I did it, I kept on keeping on, I stated my case several times with evidence, and got my account back.
You probably can get yours back too as long as you haven't pissed them off beyond repair because you are upset.
Please stay calm. One other thing I learned from dealing with a plethora of different people at EA on the phone is that their Tech Administration people are located outside the USA ( India I think).
Also, everyone I spoke with on the phone had a very heavy accent and most did not speak English very well, so there is a need to be very calm, speak slowly and with respect and state things in very simple language.
NO disrespect is meant to anyone of another culture, I am simply trying to explain the difficulties I experienced and how to overcome them.
OR..... Ask for ALEX!!!! Demand Alex!!! <..> <..>
Seriously, Alex is the only person at EA who had any common sense about my account termination.
He is solely responsible for first getting my account unsuspended, then having the ( supposedly final) termination lifted! This happened because the same lowlife player reported me a second time for the same thing once they saw that I was back online, the report went to another Pogo Team member, and they terminated my account!!
They CAN lift a Termination.
I am living proof.
Another thing- During the process, there was a time lag between my breakthrough conversation with Alex, and the Tech Admin. people being able to open my closed account due to differences in time zones between the US and either India or Asia ( I am not sure which he said it was now).
I was very afraid that I would lose all my badges while waiting for the Tech. people to do their thing. Alex said that a Club Pogo member's account stays on their server forever. It is never deleted, even after the account has been terminated, or when people stop paying for Club Pogo.
I believe him because all my badges and tokens were there.
Oh, and I got 2 free months of Club Pogo without even asking ( I was so happy I wouldn't have asked for anything) just because THEY made a mistake.
I know how you feel, and I really hurt for you. There was not much laughter in this household for a couple of weeks...
but if what you say you said is all you did, and if you have never had Suspensions before, then I believe they will rethink their decision to do a Termination of account.
hi! and thank you for your sympathy..yep thats what i said...and i got terminated not suspended..i cant even sign onto ea to see "my stuff" section...it is unreal...i can not believe this has happened...and evey email ive gotten from them has been from someone named rajesh or ahmet..or some other indian name...it is unreal...i try to sign on and it says ive been blocked...i am at a total loss...
Busters,
Did you read my post about phoning them and asking them how to appeal a Termination when you cannot log in?
Hold on, I will get the information for you. Will return ASAP.
Have faith!
Lily
To Busterssugar and anyone else who might need help with a Terminated account which you want to appeal:
I contacted EA at 1-888-854-4446 and Alex was such a kind and helpful guy once again!!
Here's a copy and paste of his instructions to me on the behalf of a player with an account in trouble and whose account is BLOCKED so that the EA support form is out of reach.
The info below applies ONLY to people who have had a permanent block placed on their account:
----------------------------------------------------------------------------------------------------------------
Response 09/21/2006
Greetings,
Thank you for contacting Electronic Arts.
If another player needs to submit their information for review, please ask them to go to the following site:
http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=17
Look for the link that says 'Click Here' and fill out the request information in addition to details about the situation. If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.
Thank you,
Alex I.
EA Online Support
-----------------------------------------------------------------------------------------------------------------
To Bustersugar:
I believe I could have gotten help for you with Alex while I was on the phone with him, as he asked for the player screen name or email addy. He definitely remembers me from my screen name termination incident because it was so unusual and really funny, in retrospect. He is a very dedicated and intelligent person and we worked very well together to get my screen name restored.
Of course, your screen name and other identifying information is not something we share publicly on this forum, and please do not post it for any reason.
For any of you who got a Termination for a reason you believe is a misunderstanding and you want to appeal the decision, I hope you will consider working with EA Staff with respect and anticipation of a good outcome. You may get your account back if you have a valid argument against their decision.
They want our business, and there are some very nice people there.
Remember: They are used to being screamed at and cursed at all day long. A sense of humor and kindness causes YOU to stand out with them, and will cause them to listen to YOU in a positive way. :)
I care! O0
Good luck!
Lily
Pogo is p----ing alot of ppl off....i tho it was a place to play games...they love the $$ we send...we pay for that place to keep up and running...Homer plz buy Pogo so we can play as we want :)) Tara you tell him ok?
Quote from: xgingerx on September 21, 2006, 01:25:49 PM
Pogo is p----ing alot of ppl off....i tho it was a place to play games...they love the $$ we send...we pay for that place to keep up and running...Homer plz buy Pogo so we can play as we want :)) Tara you tell him ok?
I see both sides of the problem. I panicked, cried, ranted and raved to hubby when my account was blocked.. blocked twice within a month for the thing which they had already resolved with me once. I knew my screen name was not obscene and EA/ Pogo had determned the same thiing, but when the guy who was stalking me reported me once he saw me back online. When the first line Pogo team which reads the reports saw that there had been a recent suspension for the same reason, they automatically terminated my account. They may not have the ability to look into account records like people in Tech. Management do.
The second time it happened, I almost didn't bother with doing anything. I felt really angry. It was unfair, mostly from the reporting player's side, but it wasn't a roadblock for me because I believe in fighting for what's right. Besides, we all know that sometimes, things in life are unfair, but usually can be fixed.
OTOH, IF you or me or Johnny DoeDoe has done something that is truly offensive on Pogo, then it is NOT negotiable. We have to take responsibility for our actions.
It's every player's choice and right to appeal action taken against their account if they truly did not do something with malice or indecent intentions. EA has resolution processes in place for the player's right to appeal. They do read the forms with the explanations and take the person's rationale into consideration.
Obscenity is their really touchy subject!
As I understand it, Pogo's Action Team which receives the complaint messages from players regarding obscenity on Pogo are very likely to take immediate action, usually a 72 hour suspension if there is any evidence that the report meets their criteria for obscenity. This is due to their ESRB ( Entertainment Safety Rating Board) rating, and is probably tied somewhat into their contract with AOL. AOL has a " family friendly" policy regarding young teens, and so does Pogo. When I was asking questions about how my account was thought to be in violation and what criteria is used for these things, I learned a lot about the ESRB rating system and how Pogo wants to keep their site in compliance as being family friendly. You can read about the ESRB rating system at www.esrb.org
A Suspension or Termination is not an all or nothing issue. Almost anything which is truly " iffy" in nature, that is, it could be interpreted different ways when NO malice or obscenity was intended, can be negotiated through communication. That's why they put the formats in place for players to appeal suspensions and terminations.
They can't KNOW what people really meant or what an obscure term might mean to the player unless the person talks to them about it. The great Pognini has left the site, and no one is a mind reader. :)
If people get angry, rip off a nasty email or make a rude phone call to EA, then they have probably pretty much blown their chances of getting any help with their account.
It's really frustrating when things go wrong with Pogo. They have so many players online that they really are NOT singling any of us out. They act first based upon the reports they receive and what they can see that supports the report, if anything exists.
Happy playing!
Lily
good sunday morning everyone!
lily, thank you for all your information!!! you are worth your weight in gold..as i am sure i can not believe im the only one that has had such a problem...
well i followed your link and set a letter to fight the termination..i did that on thursday....but have heard nothing back yet....should i send another?....i don't want to be a "pest" so to say...i was very polite and reasonalbe...hard to do in pogo land sometimes..lol... >>:D..but, alas, i was....
i am still completely dumbfounded by this whole situation...they really are taking this suspension and termination thing to a god level on their part...so keep fingers crossed...i was going to give up..but i just can't..now it is a principle thing...to get terminated for saying "i dont play a nut" and " i did it without doubles" is taking this wayyyyyyyyyyyyyyyyy to far!!!..
wish i could copy into here what i said so u could see the ridiculousness of this!!!
and did i mention i am truly missing my auto use...man i am this close to finishing lottso!!!! friggin pogo :pp
sorry everyone is having so much trouble :( This has gotten ridiculous. I don't even keep chat on anymore.
Quote from: Lish on September 24, 2006, 08:45:32 AM
sorry everyone is having so much trouble :( This has gotten ridiculous. I don't even keep chat on anymore.
Yes, same here! Even to talk to a friend I go to a messenger, never in pogo chats. Never know what you might say that might a offend someone, like hello maybe. :(
I am so sorry this happened to you Busters and I wish you the best of luck in getting your account back! 0:
Got fingers & toes crossed for you! ;::
Quote from: busterssugar on September 24, 2006, 08:15:10 AM
good sunday morning everyone!
lily, thank you for all your information!!! you are worth your weight in gold..as i am sure i can not believe im the only one that has had such a problem...
well i followed your link and set a letter to fight the termination..i did that on thursday....but have heard nothing back yet....should i send another?....i don't want to be a "pest" so to say...i was very polite and reasonalbe...hard to do in pogo land sometimes..lol... >>:D..but, alas, i was....
i am still completely dumbfounded by this whole situation...they really are taking this suspension and termination thing to a god level on their part...so keep fingers crossed...i was going to give up..but i just can't..now it is a principle thing...to get terminated for saying "i dont play a nut" and " i did it without doubles" is taking this wayyyyyyyyyyyyyyyyy to far!!!..
wish i could copy into here what i said so u could see the ridiculousness of this!!!
and did i mention i am truly missing my auto use...man i am this close to finishing lottso!!!! friggin pogo :pp
Good luck in getting your account back, hope all goes well for you! :)
Quote from: Lish on September 24, 2006, 08:45:32 AM
sorry everyone is having so much trouble :( This has gotten ridiculous. I don't even keep chat on anymore.
Same here, I don't bother with the chat either most of the time. People on Pogo these days are just too overly sensitive and too easily offended, never used to be like that ::)
Quote from: busterssugar on September 24, 2006, 08:15:10 AM
good sunday morning everyone!
lily, thank you for all your information!!! you are worth your weight in gold..as i am sure i can not believe im the only one that has had such a problem...
well i followed your link and set a letter to fight the termination..i did that on thursday....but have heard nothing back yet....should i send another?....i don't want to be a "pest" so to say...i was very polite and reasonalbe...hard to do in pogo land sometimes..lol... >>:D..but, alas, i was....
i am still completely dumbfounded by this whole situation...they really are taking this suspension and termination thing to a god level on their part...so keep fingers crossed...i was going to give up..but i just can't..now it is a principle thing...to get terminated for saying "i dont play a nut" and " i did it without doubles" is taking this wayyyyyyyyyyyyyyyyy to far!!!..
wish i could copy into here what i said so u could see the ridiculousness of this!!!
and did i mention i am truly missing my auto use...man i am this close to finishing lottso!!!! friggin pogo :pp
Busterssugar!
You are very welcome for the assistance. I know what you are feeling like without Pogo. I hope it will be resolved in your favor very soon.
I am so glad you came back and read what I found out for you. I was so afraid that you had given up and gone away for good.
USUALLY, an EA support person will email with you or phone you to discuss your appeal on the phone. They are much more likely to phone you if you have called them, of course. Again, I refer you to Alex, as he is the only person who was helpful to me. I have always had the best luck with the phone number I posted in my last post to you.
They do have your information that you sent them in their system. Chances are, they are reviewing it, and should send you an email or phone you with questions ( if the credit card information on your Club Pogo account is still valid like phone number and email addy).
They may send you an email asking for more information. Since you can't log onto Pogo, it will have a space to type in a response only in one area of the email. It says-
POST YOUR REPLY BELOW THIS LINE
POST YOUR REPLY ABOVE THIS LINE.
You have to be careful to follow the directions when you hit the reply key and post only to them in that one area or the email will be kicked out of their system.
I know they have a lot of rules, but they do have a lot of really mad people bombarding them with obscene phone calls, email with viruses and cursing them, and so forth. I think many of the EA.com rules are in place because the staff was abused so much in the past by online EA gamers ( not Pogo players). EA has quite a few online RPGs and people are really extreme in some of them.
To the best of my knowledge, as long as you make an honest and nice effort to communicate with them and have your termination removed IF you have a valid counter- argument, they will work with you to understand your point of view and consider your Pogo history as well.
IF a person really blew it by clearly violating the TOS with a screen name, profile or some kind of really bad chat, they don't have a chance of getting their account back.
If a player does something on Pogo that they wouldn't want their mother to know about, it's probably not going to pass through Pogo either, if someone reports you.
Please keep us up to date about anything that's happening. I think you have a good chance of getting your account back, acording to your side of the story, and if it happened recently. A player can't appeal a suspension or termination that isn't recent.
You asked if you should write again. If you have a copy of what you sent them, you might resend it. I wouldn't write something else which is different.
However, if I was in your place, I would call 1-888-854-4446 and speak with ALEX. If someone else answers, I would ask for Alex. If he is not available to take your call, I would call back until I reached him ( either on another day or at another time).
He does usually seem to be the one who answers this one phone number. :)
I think the human element of speaking to a nice staff member makes a lot of difference IF IF IF you can do it with kindness and respect. ( I admit that I cried when my account was in limbo and I tried to explain my point of view, but I definitely kept my cool ). Being hurt is very understandable, and I think a player's passion for Pogo also touches the staff members more than someone who says " I paid for this and I want it" or " I will sue you over my money".
Pogo and EA is how they make their living, so they have to feel loyalty to EA/ Pogo. If a player shows a large measure of the same loyalty and talks with a support person about their years of playing peacefully and happily on the site without problems, this does matter to them a lot.
To everyone who comes across this issue: I wish all of you who are struggling with Pogo account problems the best. Be patient, be kind to Pogo staff, be persistent IF you have a valid reason to appeal, and please please don't curse or yell at them. The staff had much rather have us as members than terminate player accounts.
Like the other person posted, it was your fellow player who reported you, not Pogo who found anyone's supposed online offense.
If you want to avoid problems in the future, make sure your Pogo profile is either blank ( safest) or very nice and clean without anything questionable. Most of all, to be really safe, don't chat.
:-\ I hope you are able to re-open your account. Good Luck with your efforts. I can tell you they do not appreciate repeated pestering. They seen to figure once is enough. They are simply s l o w e r at replying.
I have been warned twice now for spam???? They consider jokes spam. Go figure.... No sense of humor? So, unless I know the person, I do not send any there.
Secondly does the chat problems include private chat also between 2 folks? If anyone has had problems in private will you let me know? Forewarned is forearmed, as it were, and I will do as Napolean did not by exercising discretion as the better part of valor.
Thanks
Hi, Rusticanna and welcome to PC!
I can answer the part about Pogo private chat. IF you are privately chatting with someone on Pogo's chat system and that person reports you, Pogo states that they cannot distinguish between the room chat logs and the private chat logs which they have on all games.
You are subject to the exact same TOS in private chat that you are in a game room at present. Pogo has expressed an interest in changing their system, but they have not done so yet.
I suppose that if you want to chat with a person you know in real life, the only way to do so privately is through an IM off Pogo's system. There's no one I want to talk to that badly to share my identity with, but you might feel differently.
Hi Iwanttowin2...
Thanks for your reply and double thanks for your welcome...I am enjoying the forum.
I will keep my wits about me. I do not use private chat indiscriminately. It is not worth losing my subscription for Pogo. I have seen and been a recipient of some of the off the wall chat and I just leave. As I say, I love Pogo and have been playing since early 90's. Their system, flawed as it may be at times is more sophisticated and friendly, as far as I am concerned, than any other I have found on the net.
Again, thanks for your comments.
Quote from: daisy on September 02, 2006, 04:54:19 PM
I recently recieved an email from pogo tellling me my account has been permently terminated due to excessive scrolling. How does one scroll excessively? (LOL) I'm baffled that my account has been terminated for scrolling, I have been suspended in the past for bad use of language, I served my punishment>>> 72 hours suspension...
Now I'm waiting for pogo to respond, (i'm sure it will be a while)
What I find funny is pogo has no problem accepting your money for there club , and there premium badges, But when pogo has gliches on there end and there service is down for several hours Pogo is not offering you anything for your dollar.
Does anyone know of a class action law suit against pogo?
Does anyone know of someone being terminated and getting there membership back?
Any insight would help.
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