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Pogo Cheats => Chit Chat => Topic started by: jonifecher2006 on November 22, 2008, 12:43:44 PM

Title: Tipping Policies
Post by: jonifecher2006 on November 22, 2008, 12:43:44 PM
 %% I just wanted to know who started leaving a penny for good service in a motel room ? We ( Housekeepers ) don't even make mininmium wage ( see we can't even afford to spell correctly ) & it takes more effort to pick up tha  stupid cent. You tip waitresses but don't tip us. We provide a service for you. Maybe that's why hotel/motel work is called the service industry.... Joni in Norfolk,VA
Title: Re: Tipping Policies
Post by: Homer on November 22, 2008, 01:02:06 PM
Tara never tips me either and I provide a service.  :'((
Title: Re: Tipping Policies
Post by: Tara on November 22, 2008, 01:05:21 PM
Quote from: Homer on November 22, 2008, 01:02:06 PM
Tara never tips me either and I provide a service.  :'((

Slapping me is a service?  !@#$
Title: Re: Tipping Policies
Post by: Homer on November 22, 2008, 01:07:28 PM
Quote from: Tara on November 22, 2008, 01:05:21 PM
Slapping me is a service?  !@#$

:)))
Title: Re: Tipping Policies
Post by: disneyland lady on November 22, 2008, 01:21:51 PM
Quote from: Homer on November 22, 2008, 01:02:06 PM
I provide a service. 

And we love servicemen!  tumbsup.gif

disneyland lady insane diego
Title: Re: Tipping Policies
Post by: Squid on November 22, 2008, 02:16:04 PM
Quote from: jonifecher2006 on November 22, 2008, 12:43:44 PM
We ( Housekeepers ) don't even make mininmium wage ( see we can't even afford to spell correctly )

:)))  That was cute.
Title: Re: Tipping Policies
Post by: harley89 on November 22, 2008, 03:16:39 PM
Not trying to start anything but around here leaving a penny means poor service.  My husband has done it for over 30 years. he tips well for good service but act lack you are doing a favor and you get a penny. 
Title: Re: Tipping Policies
Post by: FreecellFanny on November 22, 2008, 04:01:33 PM
Quote from: jonifecher2006 on November 22, 2008, 12:43:44 PM
%% I just wanted to know who started leaving a penny for good service in a motel room ? We ( Housekeepers ) don't even make mininmium wage ( see we can't even afford to spell correctly ) & it takes more effort to pick up tha  stupid cent. You tip waitresses but don't tip us. We provide a service for you. Maybe that's why hotel/motel work is called the service industry.... Joni in Norfolk,VA

Since I don't know what level of motel you work in (motel was your word, not mine) I cannot offer you a hard and fast opinion.

However...and yes, I always have an opinion... :)))

I personally would never think to leave a tip for anyone at a roadside motel or inn. You park at the office, sign in and get your key. You then drive to the door of your room and carry your bags in yourself.

Why would I tip anyone for that?

However, if I am staying at an upscale bed and breakfast or hotel (Hilton, Sheraton, et al) where someone carries your bags to your room, brings you room service, turns down your bed, leaves a chocolate on your pillow, and other services like that, I wouldn't dream of NOT leaving a tip.

That being said, the rates vary. I checked out some tipping etiquette and found this:

Chambermaid: $5 a night minimum. More if long stays (over a week) Consider $7 to $9 a night.
Room Service Waiter: 15% of bill
Bellhop: $10 for bringing you to your room with luggage; $5 dollars for opening and showing the room
Lobby Attendant: none for opening door or calling taxi from stand; $1 dollar or more for help with luggage or finding a taxi on the street
Desk Clerk: none unless special service is given during long stay then, $5
Concierge: $5-$10 Average. More for special services or favors

We stayed at a Hilton recently and while it was a nice hotel I can't think of any service that warranted a tip except the nice young man who ran the shuttle to and from the ferry into New York City and yes, we tipped him the equivalent of $5 per trip on our last day there. We took our own bags to our room, got our own coffee in the morning, and took our own bags down when we checked out.

Yes, the housekeeper came in and made the beds and replaced the towels every day but she/he didn't replenish soap, shampoo, cups, tissues, or coffee packs.

So I ask again, what is there to tip? Nothing in my opinion. He/she performed the basics (which I assume is figured into the price of the room) but they certainly did nothing extra; they did not go above and beyond.

I really think Joni, that the average traveller doesn't understand the concept of tipping and unless you work in a more upscale type of establishment (where the restaurant has a sommelier, for example) then you aren't going to find the class of people that are going to tip.
Title: Re: Tipping Policies
Post by: Tara on November 22, 2008, 04:43:01 PM
I need a tip on how to get this last yahtzee badge faster.  :,
Title: Re: Tipping Policies
Post by: Homer on November 22, 2008, 04:45:17 PM
Quote from: Tara on November 22, 2008, 04:43:01 PM

I need a tip on how to get this last yahtzee badge faster.  :,

(https://www.pogocheats.net/proxy/?http://smilies.sofrayt.com/%5elf/coin1.gif)
Title: Re: Tipping Policies
Post by: Tara on November 22, 2008, 04:54:32 PM
Quote from: Homer on November 22, 2008, 04:45:17 PM
(https://www.pogocheats.net/proxy/?http://smilies.sofrayt.com/%5elf/coin1.gif)

Why is that messed up writing in your quote before my smiley?  It's really getting on my nerves. :)))  And what are you giving me with your tongue all hanging out?  :)))
Title: Re: Tipping Policies
Post by: Stinkerbell on November 22, 2008, 07:43:45 PM
I had actually started this about 5 hours ago when I received a frantic call from my oldest daughter telling me that she was at the theater to see Twilight and there was no one there I should rush right over and meet her... which I did and is why my original post never got finished.

I'm sorry your employer doesn't pay you enough, but I don't see the point or the need to tip for a service I already paid for.  When I go to a hotel, I assume the bed will be made, there will be towels, shampoo, etc.... that is what I paid for, after all.  And since I am paying the same rate every night, I expect the same service every night.  That said, if I order room service, I tip.  If I need extra towels, or pillows, or something of that nature, I will tip.  When we were on our cruise, our room steward, Jeri, went waaaaaaaaaaaaaaaaaaaaaaay above and beyond his required duties and we tipped him very well... in addition to the gratuity added to the bill by the cruise line. 

It bothers me, when going to a restaurant, that tipping is expected or required.  It's not like they would allow me to go to the kitchen and tell the cook what I want or go and get my own food, is it?  So isn't it then to be assumed that I am already paying for said food to be brought to my table in the cost of the bill?  And then again the assumption can be made that the person delivering said meal is being paid by someone.  Why then should I have to tip a waiter or waitress to get it to me?  Now, that said.. if said waiter or waitress keeps my water glass filled, gets the order right, clears the table.... does something extra special... they are well tipped.

I remember one time when we were at dinner and the waitress was horrible.  Our food was delivered cold, she had messed up the order... it was really bad.  When the bill came, lets say it was $32.00.  I paid with 2 20's.  We waited and waited and waited for the change and finally had to ask for it.  She was shocked we wanted change... she assumed the $8.00 remaining was for her.  I was livid and she didn't get anything at all.

I know this will come across as too blunt, not politically correct or compassionate enough, and to that I say "oh, well."

And yes, I did work as a waitress for many years and some people tipped, some didn't.
Title: Re: Tipping Policies
Post by: Monkey on November 22, 2008, 08:12:46 PM
Quote from: FreecellFanny on November 22, 2008, 04:01:33 PM
I personally would never think to leave a tip for anyone at a roadside motel or inn. You park at the office, sign in and get your key. You then drive to the door of your room and carry your bags in yourself.

Why would I tip anyone for that?

However, if I am staying at an upscale bed and breakfast or hotel (Hilton, Sheraton, et al) where someone carries your bags to your room, brings you room service, turns down your bed, leaves a chocolate on your pillow, and other services like that, I wouldn't dream of NOT leaving a tip.
100% agreed.
Title: Re: Tipping Policies
Post by: harley89 on November 22, 2008, 09:13:54 PM
I think everyone has their own ideas on tipping. I go to a takeout place.  I always tip the girl at the counter. Why she makes it clear she values my business. I also tip my hairdresser she is really great.  Always remembers what our last talk was about. Even though it was months before.  Now when it comes to motel hotel housekeeping that is a area I  dont know alot about. For over 30 years i never went any where if I could not come home at night. And I prefer camping anyway. But if the time comes and I do stay in one I would give it some thought.
Title: Re: Tipping Policies
Post by: ~Sassy~ on November 22, 2008, 11:03:16 PM
I knew this would start a long thread. The origin and meaning of the word tips (an acronmn)...is...To Insure Prompt Service.
It is not a requirement for anyone to leave a tip. Unless it is somehow already figured in or added to their bill and those establishments who add it to a bill always make it clear ahead of time.
I too have worked as a waitress and I was a very good one and always was given tips accordingingly. People are not and should not be forced to give anyone a tip. If you perform above or beyond what I feel your job requires I will tip you for your excellent service...I will not tip you for duties expected already of you by your employer or for the mere fact you are employed there and breathing. Do something a little extra to take care of the next person if you want to be compensated with TIPS.
The act of leaving a penny tip is considered a way of letting the person know that their service was terrible. The person will often not come back to that establishment because of it. Sometimes the same people will advise management too, but if they are not available because of the time of day...the penny left under the plate or maybe in your case left on the bed, is sending a clear message! Pick up the penny and remember the message it is sending. You did not do a good enough job to be worthy of a tip.
And it is called a service industry for a reason...your company is providing a service and your company is paid for it. It is their duty not ours to see to it that you are compensated. A tip is a gratuity to be earned not expected. Literal meaning from Webster dictionary: Something given voluntarily or beyond obligation usually for some service. 

Quoted from Wikipedia:When a server has not adequately addressed issues a customer has with service, the patron sometimes speaks to management to have the problems corrected before considering reducing the tip significantly. In extreme cases of awful service, people sometimes leave no tip. Some people show displeasure through the practice of leaving a very small tip (such as one penny), though this insult is incorrect etiquette.

You might want to visit their site (Wikipedia) to see how different countries view tipping. In some countries it is NOT allowed and considered an insult.

Final words. You want a tip give excellent service all the time, every time.
Title: Re: Tipping Policies
Post by: scbyfn12007 on November 22, 2008, 11:11:56 PM
my kids think i am bonkers  :pp when we stay at a motel/ hotel  we r not alowed to leave the room till i fold the used towels. i also take all the garbage , make all beds clean the room yes u read it here CLEAN the room !!! i bring my own cleaning products. i leave the place in the same way i found it. i also leave a i hope great tip!!!!! i no these people work hard and get paid peanuts . 6_6.gif when i go to restraunt i put all of our plates,cups, silverware all together in 1 pile and try to leave no mess!! i also try to tip well there to again working  for peanuts!!! 6_6.gif i no these people work hard i never leave a tip on the table. i bring it 2 them and thank them in person or 1 of my children bring it 2 them
Title: Re: Tipping Policies
Post by: FreecellFanny on November 23, 2008, 05:36:13 AM
QuoteI'm sorry your employer doesn't pay you enough, but I don't see the point or the need to tip for a service I already paid for.  When I go to a hotel, I assume the bed will be made, there will be towels, shampoo, etc.... that is what I paid for, after all.  And since I am paying the same rate every night, I expect the same service every night.

I spent many years in the service industry: restaurant waitress, strip club waitress, chambermaid. I went into those jobs knowing that my hourly rate of pay was lower than normal. I also realized that because of that fact I would have to go above and beyond my expected duties if I was to maximize my tipping potential.

At one restaurant I was hired at I had to go through a two week training period before I was even allowed near a table with customers sitting at it.  :))

I knew in all of those places that I had to do things that the customer would notice and remember. Things that may seem small and insignificant to someone who doesn't care but as a customer, things that I would think were worthy of a gratuity.

My biggest gripe with restaurant wait staff (and this seems prevalent to me more than anything else) is that they don't clear dirty plates after I've finished eating. I have had my coffee refilled (after I've had to ask for it of course) and my dessert delivered and still my empty entree plate sits on the table.

I also don't appreciate being presented with the check before I've even had a chance to finish eating my meal.

Bring out my meal at the same time you bring out the meal of my companion. If mine is ready before theirs, keep it under a heat lamp until the last plate is up. If there is going to be a lengthy delay come out and tell me; don't let me sit there and steam.

DO ask me how my meal is after a few bites but DON'T ask me right after I've put a forkful of mashed potatoes in my mouth.

DO be friendly and make sure you smile but DON'T talk my ear off. I am there to eat and talk to my companion or, if I am alone I am alone for a reason. DON'T assume I want your company.

As previously stated for chambermaids the basic room cleaning and making of the beds is an expected service. I have yet to see an a la carte menu for services at a hotel!

Generally speaking, one night stays (in my opinion) do not qualify for tipping unless I am at a high class place. Unless your guests are staying for an extended period you cannot reasonably expect a tip.

You must also invest in your own potential. One way I did that in the past was to buy a large box of individually wrapped mints (Andes mints for example). Leave one on the pillows for the extended stay guests.

Learn how to fold the towels in an exotic design and leave one right beside the sink with a new bar of soap tucked in with it. Yes, remove the unwrapped used bars left in the shower.

Leave a card on the table (have them printed - don't handwrite them) with a note that tells the guest your name and that if they need anything they can reach you at an extension number and you would be happy to bring it to them.

Little things like this may not get you a gratuity every time but I guarantee that in the long run what goes around comes around and guests will remember you. Sometimes the best tip you can get is that the guest tells your boss how attentive you were which can translate into more money when you are being considered for a raise.

I would also offer advice to waitresses in strip joints but this is a family establishment.  :)))
Title: Re: Tipping Policies
Post by: Tara on November 23, 2008, 05:50:05 AM
This whole topic should be placed under "Books", like really soon.  :)))
Title: Re: Tipping Policies
Post by: Squid on November 23, 2008, 06:06:23 AM
I've waited on many tables while getting through school although I've never been a chambermaid.  Even when I was doing service work, I was always amazed at how tipping has become a requirement.  There was a time when tipping was a display of gratitude for "going the extra mile"..... giving some special attention - hence the term, "gratuity".  Nowadays it seems to be an excuse for either employers to get away with paying employees less than a living wage.... or.... for employees to keep their hands out, expecting more cash.  I am a very good tipper under most circumstances but I absolutely refuse to leave money in those countertop jars in small businesses when I had to wait on a line to get what I wanted and no one actually served me.  Simply working behind a counter does not qualify someone as "wait staff". 

I think Fanny gave some excellent advice and guidelines.
Title: Re: Tipping Policies
Post by: Stinkerbell on November 23, 2008, 08:33:46 AM
And minimum wage should be paid regardless of where you live, but in some states, the restaurant employers will pay below minimum, ASSuming in the tip compensation as part of the salary.
Title: Re: Tipping Policies
Post by: Stinkerbell on November 23, 2008, 08:46:23 AM
Quote from: ~Sassy~ on November 22, 2008, 11:03:16 PM

I too have worked as a waitress and I was a very good one and always was given tips accordingingly. People are not and should not be forced to give anyone a tip. If you perform above or beyond what I feel your job requires I will tip you for your excellent service...I will not tip you for duties expected already of you by your employer or for the mere fact you are employed there and breathing. Do something a little extra to take care of the next person if you want to be compensated with TIPS.

You summed up my point exactly.  I'm already paying their salary by eating in their restaurant and sleeping in their hotel, etc.  You want a tip, EARN it.
Title: Re: Tipping Policies
Post by: Stinkerbell on November 23, 2008, 08:48:19 AM
Quote from: Tara on November 23, 2008, 05:50:05 AM

This whole topic should be placed under "Books", like really soon.  :)))

What should we call it?  For Whom The Tips Come?  To Tip Or Not To Tip?  Gone With The Tips?  :)))
Title: Re: Tipping Policies
Post by: Homer on November 23, 2008, 08:59:11 AM
Quote from: Stinkerbell on November 23, 2008, 08:33:46 AM
And minimum wage should be paid regardless of where you live, but in some states, the restaurant employers will pay below minimum, ASSuming in the tip compensation as part of the salary.

My first job as a teen was working for White Castle and they paid us 99 cents an hour when minimum wage was $3.35/hr and we had to work for tips to make the rest of our salary.
Title: Re: Tipping Policies
Post by: Mary on November 23, 2008, 09:37:15 AM
Quote from: Homer on November 23, 2008, 08:59:11 AM
My first job as a teen was working for White Castle and they paid us 99 cents an hour when minimum wage was $3.35/hr and we had to work for tips to make the rest of our salary.

Wow Homer sure tellin your age  :)) sorry to funny  :))
Title: Re: Tipping Policies
Post by: Stinkerbell on November 23, 2008, 10:41:43 AM
Quote from: Homer on November 23, 2008, 08:59:11 AM
My first job as a teen was working for White Castle and they paid us 99 cents an hour when minimum wage was $3.35/hr and we had to work for tips to make the rest of our salary.

See, they shouldn't be able to get away with that because it doesn't matter how good you are, some people are just too cheap to tip.  Especially when the economy is bad.

My first job was a waitress at a Pizza Hut restaurant and the very nature of the establishment did NOT lend well to tipping.  I remember the place was right next to a Fox walk-in theater that changed movies every Wednesday night.  The PH would be packed, on those night.  I would be the only waitress and if I was lucky I'd make 20 bucks on that night.  Back then, and in that type of restaurant, a $1.00 tip was outstanding.  But because so many kids ate there on weekend nights, I was lucky to get 25 cents a table. 
Title: Re: Tipping Policies
Post by: FreecellFanny on November 23, 2008, 11:32:13 AM
Getting good tips in restaurants is the same as the hotel business: if the establishment doesn't lend itself to upscale clientel you ain't gonna rake in the bucks. Sorry, but it's true.

The best tipping job I ever had was when I was a waitress in a strip joint in the early eighties. I worked a 5 hour shift from 11 am to 4 pm; the first hour was spent on set-up and cleaning and the first customers would walk in the door at noon time so I got 4 hours to make as much money as I could.

If I made less than $200 in that four hours I knew I had to step it up. In that industry that meant higher spike heels, a lower cut top, and a higher cut in the leg area of the bottom part of my outfit. And needless to say I wasn't beyond giving the odd wink or light touch to any or all of the leering, drunken leches that frequented the bar.

My point is that it is not what you have but how you package and present it and that is true of any industry. ;)
Title: Re: Tipping Policies
Post by: jonifecher2006 on November 24, 2008, 12:11:35 PM
Sorry about the penny part. A penny jeads up means good service & heads down is poor service...Joni
Title: Re: Tipping Policies
Post by: Homer on November 24, 2008, 01:51:15 PM
I was at the bakery today and they had a tip jar. :o

I bought $50 worth of cakes, pies and goodies for Thanksgving.

I'm not cheap. In fact I have a policy of overtipping for good service and undertipping for bad service. Why would I ever tip the bakery?  ::)
Title: Re: Tipping Policies
Post by: Stinkerbell on November 24, 2008, 02:33:45 PM
Quote from: Homer on November 24, 2008, 01:51:15 PM
I was at the bakery today and they had a tip jar. :o

I bought $50 worth of cakes, pies and goodies for Thanksgving.

I'm not cheap. In fact I have a policy of overtipping for good service and undertipping for bad service. Why would I ever tip the bakery?  ::)

Yeah, all you're doing is going in a buying bread or pie or whatever.... it was already made which is why you're able to buy it... they aren't bringing it to your home or anything like that. 
There's a drive thru bagel place we go to when we are down the hill and they have a roastbeef sandwich on the menu and that is what I frequently buy.  Over the past 3 years, on 5 separate occassions, they have failed to put the roast beef on the sandwich.  It's so ridiculous. Hello?  Who buys and pays for a roast beef sandwich, hold the roast beef?  Anyway, they have a place on the receipt to add a tip, which I like to do because the girl taking the order also makes the sandwiches.  But, you pay before they give you the food, so I don't want to tip until I've checked the order... and they get snippy about it.  So I stopped tipping and they got snippier. 
You can't win....
Title: Re: Tipping Policies
Post by: disneyland lady on November 24, 2008, 03:56:22 PM
It is the age old argument of gratuity vs tip. I recently dined at a high end restaurant (Morton's) with a gift certificate that I had won for $200 (which about covered a steak with one veggie times 2 people). I was prepared to pay 15% as the tip but saw that there was a "service charge" added to the total and was so ticked off at being told what I needed to "tip" that the only one who got tipped was the valet who got my hyundai in the midst of all the Escalades. Perhaps if they just got rid of the word TIP and added a service charge on to our meals we would all feel better. Then we could tip those people who go above and beyond.

disneyland lady insane diego
Title: Re: Tipping Policies
Post by: FreecellFanny on November 25, 2008, 02:26:59 AM
I do not agree with tips and service charges being added automatically. They do that at the Hard Rock Cafe for tables of 6 or more.

In my opinion, that policy only encourages servers to be lazy because they know they are going to get their 15%.

And Disneylandlady, I am shocked about lax service at a place like Morton's.  :-\