PlayBuddy
May 01, 2024, 07:30:20 PM

This week's Club Pogo challenges!
Quinn's Aquarium : Collect 60 pairs of Shell Tiles this week! [Download Cheat]
Crossword Cove HD : Solve 65 down words without using hints this week! [Download Cheat]

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Posted by snowflower
 - January 05, 2017, 11:04:20 AM
Quote from: PissedOffPumpkin on January 04, 2017, 11:46:20 PM
Wow Snow, how horribly frustrating! It's this sort of thing that brought me to this forum in the first place. I don't actually use autos, but I wanted to be able to interact with people without being treated like a child or lied to. I honestly swear at Pogo on pretty much a daily basis nowadays. And yes, I remember when they were good. I actually recall being one of those who told the Pogo poopers that they were under no obligation to play on the site, and if they were going to complain they should find someplace else to play. Wow. And here I am in that exact place, myself. But their help used to be helpful! And their games used to work! And there used to be a way to talk to a non-moron when problems arose!

I really am sorry for all that frustration you faced there. Just makes ya want to shriek sometimes, doesn't it? :(

Thanks POP, sure was frustrating to say the very least.
And about the old Pogo giving us the Subway gift .. I accidently put the wrong smiley face there ...
Because really ...  they DID listen and never took a cheap back seat on communication!

I really meant that smiley face to be representative of the old Pogo .. one like this    tumbsup.gif
Have a good day everyone!!
Posted by PissedOffPumpkin
 - January 04, 2017, 11:46:20 PM
Wow Snow, how horribly frustrating! It's this sort of thing that brought me to this forum in the first place. I don't actually use autos, but I wanted to be able to interact with people without being treated like a child or lied to. I honestly swear at Pogo on pretty much a daily basis nowadays. And yes, I remember when they were good. I actually recall being one of those who told the Pogo poopers that they were under no obligation to play on the site, and if they were going to complain they should find someplace else to play. Wow. And here I am in that exact place, myself. But their help used to be helpful! And their games used to work! And there used to be a way to talk to a non-moron when problems arose!

I really am sorry for all that frustration you faced there. Just makes ya want to shriek sometimes, doesn't it? :(
Posted by snowflower
 - January 04, 2017, 06:32:40 PM
Quote from: Stinkerbell on January 04, 2017, 06:05:01 PM
I had to do that a few years ago. Pogo double billed me for gems (the 1,000 count package) and I couldn't get them to listen. They just kept saying "we don't refund on gems," but with a much heavier accent. I called PayPal and they credited me, no problem.

Good for you Stinky ... Haven't they become a nightmare from hell!!  panic button.gif
Bring back our old Pogo - they gave us a nice goodbye gift with our Subway thingy, huh  sad.gif
Posted by Squid
 - January 04, 2017, 06:29:33 PM
Quote from: snowflower on January 04, 2017, 05:18:41 PM
You were right Squiddy, the 2016 Badge Album came in today while doing my challenges. Thanks!!  dancing16.gif
Happy to hear it!  I have to check my account now!

** Mine came in, too!  All is right with my badge world... for the moment.  hehehe
Posted by Stinkerbell
 - January 04, 2017, 06:05:01 PM
QuoteFinally I put my aching head in my arms, X'd out of their chat box and simply settled the issue with my bank.


I had to do that a few years ago. Pogo double billed me for gems (the 1,000 count package) and I couldn't get them to listen. They just kept saying "we don't refund on gems," but with a much heavier accent. I called PayPal and they credited me, no problem.
Posted by snowflower
 - January 04, 2017, 05:18:41 PM
Quote from: snowflower on January 03, 2017, 04:40:45 PM
Gosh thanks Squiddy, sure appreciate the comeback. Guess I'll wait and see what happens tomorrow.  huh.gif  Sure like the sounds of that 'little birdie' that told you.  What more can I say about this FANTASTIC site ... along with everyone and everything else possible to help ... we got 'little birdies' too!!  giggle2.gif

You were right Squiddy, the 2016 Badge Album came in today while doing my challenges. Thanks!!  dancing16.gif
Posted by snowflower
 - January 04, 2017, 05:14:25 PM
POGO CHAT LINE  slap1.gif
Pogo had charged me twice for something I DIDN'T order. And at that - both charge amounts were different. So for this reason, I was in contact with "Pogo Chat" yesterday for approx. 2 hours.  After 45 minutes of wait time (and after the usual intro) in those 2 hours of chat time I'd say we typed back and forth 5 times.

All the time in between they were looking into my case, referring back to my info and screen shot, speaking with their specialist and pasting every possible link that had NOT ONE THING to do with my issue. Everything else was dead space.  Frankly, I was beginning to think EA has gone off to some ostracized foreign country and hired deadbeat zombies that have nowhere else to go and promised them warm beds. I had visions of frequent naps between bouts of mistyping and trying to think up more misguided direction to throw at me. Finally I put my aching head in my arms, X'd out of their chat box and simply settled the issue with my bank.

This morning I received one of their surveys they usually follow up with. I deleted that giving no chance of another migraine.  This is what happens when a company grows into a money grabbing Empire and becomes independent, uncaring and unreachable.
Never again, never, ever again! 
Posted by Squid
 - January 04, 2017, 05:33:31 AM
 ass.gif ass.gif ass.gif ass.gif ass.gif

I am SOOOOO mooning Pogo help right now.  It isn't pretty.
Posted by PissedOffPumpkin
 - January 04, 2017, 05:12:20 AM
I'm sorry for chuckling at that, but yeah, my experience with "help" is that they should rename that department "helpless." Dolts is such a kind word to describe them. Much fewer syllables than my personal description, as well.   ass.gif
Posted by Squid
 - January 04, 2017, 04:23:47 AM
I tried calling EA about it last night.  They are complete dolts.  They kept repeating the same things over and over and over again.  They they kept insisting I was talking about the annual membership awards (Club Pogo membership annual gift goodies).  They hung up on me... twice.
Posted by PissedOffPumpkin
 - January 04, 2017, 12:18:02 AM
I did get mine. I have no clue where it actually "lives" but I can see it when I go to Badges > My Collection > See all my earned badges. Probably also by clicking profile while in a room and then looking at the badge tab, but I won't be in a room for a bit. Still have the nasty virus. Got up long enough to give m'doggy his breakfast. After he's had his constitutional, I'm goin' back to bed.
Posted by Squid
 - January 03, 2017, 05:38:34 PM
I just tried it on one of my accounts, Snowy.  It didn't work  sad.gif

Maybe they are still rolling out the badge and it might take several days... like Mayhem said. 

Let's see what happens tomorrow.   embrace.gif
Posted by snowflower
 - January 03, 2017, 04:40:45 PM
Quote from: ~Squid~ on January 03, 2017, 04:18:25 PM
Try your Special Edition album in your badge collection (bottom row).  If it's not there, try playing another badge game after activating a premium badge in that game.  I'm told that when the badge completes, you will get the 2016 badge.  I haven't tried yet and thought I would just wait until tomorrow's weekly challenges.

Gosh thanks Squiddy, sure appreciate the comeback. Guess I'll wait and see what happens tomorrow.  huh.gif  Sure like the sounds of that 'little birdie' that told you.  What more can I say about this FANTASTIC site ... along with everyone and everything else possible to help ... we got 'little birdies' too!!  giggle2.gif
Posted by Squid
 - January 03, 2017, 04:18:25 PM
Quote from: Rose Nickerson on January 03, 2017, 02:34:58 PM
I have completed all of my 2016 weekly challenges and don't see this 2016 Badge Album anywhere.
Is there some certain place I'm supposed to look please???
Try your Special Edition album in your badge collection (bottom row).  If it's not there, try playing another badge game after activating a premium badge in that game.  I'm told that when the badge completes, you will get the 2016 badge.  I haven't tried yet and thought I would just wait until tomorrow's weekly challenges.
Posted by Rose Nickerson
 - January 03, 2017, 02:34:58 PM
I have completed all of my 2016 weekly challenges and don't see this 2016 Badge Album anywhere.
Is there some certain place I'm supposed to look please???