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How to contact pogo for help

Started by raine56,

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raine56

I have been trying to win the Wheel of Fortune badge, Land on every classic wedge on the wheel of fortune, ever since the game was released, and still don't have it.  I wanted to ask Pogo to check if I have won the badge but I couldn't not work out how to actually just ask them a question.  I went around in circles in the help section but couldn't find a way to just ask them a question.Would anyone have an address I could use to just ask the question?  Thanks.

Squid

I've gone into chat with Pogo on a number of issues and each time I am left without answers.  They always say things like "we will look into the problem, escalate the problem to the proper engineers and get back to you".  They never do.

Mayhem

Quote from: raine56I have been trying to win the Wheel of Fortune badge, Land on every classic wedge on the wheel of fortune, ever since the game was released, and still don't have it.  I wanted to ask Pogo to check if I have won the badge but I couldn't not work out how to actually just ask them a question.  I went around in circles in the help section but couldn't find a way to just ask them a question. Would anyone have an address I could use to just ask the question?  Thanks.

You can contact Pogo here:

https://help.ea.com/en/solutions/?product=ea-account&topic=missing-purchased-items

QuoteIf you bought or earned in-game content and it's missing or lost, try our steps to see if you can find it. If that doesn't work, contact us.
Nothing spoils a good story like the arrival of an eyewitness.

raine56

Thanks for the help.  I sent a request for them to look into it but am not expecting much.  I have been playing each day with the Playbuddy bot and it does ok.  I have won Season several times so have lots of Wedges lol.  My last try, then I give up and it can stay uncompleted.

Squid


Mayhem

Quote from: raine56 on Yesterday at 02:46:37 PMThanks for the help.  I sent a request for them to look into it but am not expecting much.  I have been playing each day with the Playbuddy bot and it does ok.  I have won Season several times so have lots of Wedges lol.  My last try, then I give up and it can stay uncompleted.

You're welcome and keep us posted if you get a reply back.
Nothing spoils a good story like the arrival of an eyewitness.

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