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Posted by lucky9999
- August 14, 2008, 06:34:06 PMQuote from: crazyeagle on August 07, 2008, 08:56:47 PMCongrats and thanks for the information on how to talk to a human not a machine.
ok finaly got to talk to some1
****** hint to all ********************************
* when calling the #'s ( that homer gave in this post ) *
* say my account *
* then NO MATTER WHAT OPTIONS U GET *
* say AGENT *
* it will take you to a HUMAN *
* *
************************************************
and yes i was hacked
they changed my PW AND my email addy
BUT i now know the email addy they used
they ( pogo ) told me the ONLY reason they gave me my account back is i have been with them so long
anyway i finaly get to help you all with as much as u all have help me in a few posts
i hope this helps some1
ty all very much
the crazy1
CrazyEagle
Good information to know.
Posted by S1lent
- August 14, 2008, 03:05:07 PMCongrats,
I though...NO WAY...
Again, Congrats
S1lent
I though...NO WAY...
Again, Congrats
S1lent
Posted by jarjar
- August 14, 2008, 01:25:27 PM :D So happy for you you got your account back.
Posted by blondie01
- August 14, 2008, 01:13:06 PMGreat News. Congrats on getting your account back. :!!
Posted by flowers
- August 11, 2008, 03:13:25 PMwow that is cool you fought and won. A reminder not to give pw to anyone and if you do change it after.
Posted by pammer
- August 08, 2008, 05:15:06 AMCongrats :^*
Posted by crazyeagle
- August 07, 2008, 08:56:47 PMok finaly got to talk to some1
****** hint to all ********************************
* when calling the #'s ( that homer gave in this post ) *
* say my account *
* then NO MATTER WHAT OPTIONS U GET *
* say AGENT *
* it will take you to a HUMAN *
* *
************************************************
and yes i was hacked
they changed my PW AND my email addy
BUT i now know the email addy they used
they ( pogo ) told me the ONLY reason they gave me my account back is i have been with them so long
anyway i finaly get to help you all with as much as u all have help me in a few posts
i hope this helps some1
ty all very much
the crazy1
CrazyEagle
****** hint to all ********************************
* when calling the #'s ( that homer gave in this post ) *
* say my account *
* then NO MATTER WHAT OPTIONS U GET *
* say AGENT *
* it will take you to a HUMAN *
* *
************************************************
and yes i was hacked
they changed my PW AND my email addy
BUT i now know the email addy they used
they ( pogo ) told me the ONLY reason they gave me my account back is i have been with them so long
anyway i finaly get to help you all with as much as u all have help me in a few posts
i hope this helps some1
ty all very much
the crazy1
CrazyEagle Posted by Shadowbox
- August 07, 2008, 06:23:17 PMFirst time posting as I usually just lurk. Have you tried any of these numbers to contact Pogo/EA.
Maybe a live person will answer the phone and be helpful. Hope this helps.
1-888-854-4446 Unlisted Pogo #
1-650-628-1500 Corporate (pacific time office hours)
Maybe a live person will answer the phone and be helpful. Hope this helps.
1-888-854-4446 Unlisted Pogo #
1-650-628-1500 Corporate (pacific time office hours)
Posted by Claiken
- August 06, 2008, 09:34:11 PMdoes deleting cookies help in the slightest???
im guessing whoever hacked also changed the associated email address in the settings. thats my only guess. What if you try adn search for that username and somehow hack back into it?
im guessing whoever hacked also changed the associated email address in the settings. thats my only guess. What if you try adn search for that username and somehow hack back into it?
Posted by Stinkerbell
- August 04, 2008, 09:29:20 AMI know you'd rather have the account, but try calling the credit card company and see if you can get a refund based on the fact that you do not have access and Pogo is telling you the account, as you set it up, doesn't exist.
Posted by crazyeagle
- August 04, 2008, 09:14:06 AMi have called and called i have been emailing them and everything
they give me the same # homer did ( again ty homer ) all i get is recording ....
i paid 4 a year of pogo only been like 3 months i donot have the same account i did when i paid so pogo will not help me
i can NOT even cancle that account as the pw been changed
and pogo will NOT even give me a # to talk to some1 only the 1 that says yous online help they tell me to call the # they tell me to use online they tell me to call the #
as u see just a big circle ....
any numbers you all have i will try
anything
i thank you all in advance
crazyeagle
oh btw i tried the caps lock thing still nothing
also they say my email addy is not the 1 for that account .. ( i know it is as i have been using that account since i been on pogo since 2001 also then sent me a email 4 days b4 this all happened to the account they say is NOT taged with that pogo name )
they give me the same # homer did ( again ty homer ) all i get is recording ....
i paid 4 a year of pogo only been like 3 months i donot have the same account i did when i paid so pogo will not help me
i can NOT even cancle that account as the pw been changed
and pogo will NOT even give me a # to talk to some1 only the 1 that says yous online help they tell me to call the # they tell me to use online they tell me to call the #
as u see just a big circle ....
any numbers you all have i will try
anything
i thank you all in advance
crazyeagle
oh btw i tried the caps lock thing still nothing
also they say my email addy is not the 1 for that account .. ( i know it is as i have been using that account since i been on pogo since 2001 also then sent me a email 4 days b4 this all happened to the account they say is NOT taged with that pogo name )
Posted by MsMissy
- August 03, 2008, 11:48:02 AM So sorry you are having such problems with pogo. Hope u get it straightened out soon. 
Posted by blondie01
- August 02, 2008, 02:32:12 PMCrazy Eagle,
About once or twice a month, I also have that problem with my club pogo account. I even have my password saved on my computer, so I know it's not human error. The only thing that I have found that works for me is to close my browser and restart pogo with a different browser.
Other Suggestions: Have you tried logging on from a different computer or have you tried to recover your password from pogo, maybe someone change your password with out your knowledge.
Sorry for all your problems, keep us posted.
About once or twice a month, I also have that problem with my club pogo account. I even have my password saved on my computer, so I know it's not human error. The only thing that I have found that works for me is to close my browser and restart pogo with a different browser.
Other Suggestions: Have you tried logging on from a different computer or have you tried to recover your password from pogo, maybe someone change your password with out your knowledge.
Sorry for all your problems, keep us posted.
Posted by ~Sassy~
- August 02, 2008, 01:36:48 PMCrazy Eagle,
I don't know if it will help you or not but sometimes when I go to log on to Pogo, I accidently hit the Caps Lock key and it will not accept my password.
And I sometimes help out a friend and her Pogo password is ALL caps, so If I try to log on as her using lower case (small letters) it will not accept the password and tells me the password is wrong. Then I remember hers is all caps. Once I type it in in caps then it accepts it.
I don't know if that is what is wrong or not, just a suggestion. Sorry you are having problems with your Pogo account.
Sassy
I don't know if it will help you or not but sometimes when I go to log on to Pogo, I accidently hit the Caps Lock key and it will not accept my password.
And I sometimes help out a friend and her Pogo password is ALL caps, so If I try to log on as her using lower case (small letters) it will not accept the password and tells me the password is wrong. Then I remember hers is all caps. Once I type it in in caps then it accepts it.
I don't know if that is what is wrong or not, just a suggestion. Sorry you are having problems with your Pogo account.
Sassy
Posted by Homer
- August 02, 2008, 11:12:42 AMMaybe the offices are closed on the weekend?
I just tried those numbers and all they tell you is to go to help on the pogo website. I guess you have no choice but to handle it that way.
Look up your last payment on your credit card statement. Maybe there is another contact number other than the ones I posted.
I just tried those numbers and all they tell you is to go to help on the pogo website. I guess you have no choice but to handle it that way.
Look up your last payment on your credit card statement. Maybe there is another contact number other than the ones I posted.