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Posted by S1lent
- September 23, 2011, 12:28:57 PMHey Lucky,
I read your comments very carefully.
It is the same question I have.
Are there more badges that are available by purchasing these seven "new" starter albums?
Thanks, I am finally caught up on my two accounts...but more badges would be nice.
S1lent
I read your comments very carefully.
It is the same question I have.
Are there more badges that are available by purchasing these seven "new" starter albums?
Thanks, I am finally caught up on my two accounts...but more badges would be nice.
S1lent
Posted by Sue
- September 19, 2011, 01:22:10 AMJagtar: Hi, my name is Jagtar. How may I help you?
@yahoo.com: I was wanting to get the bundle "I love card games"
@yahoo.com: I love card games is the one I want
@yahoo.com: but it says I own some of them
@yahoo.com: I want that album no matter what
@yahoo.com: my user ID is **********
Jagtar: I'm sorry to hear that you are having trouble purchasing the bundle for mix n match badges.
@yahoo.com: I love badges
@yahoo.com: can never have too many
@yahoo.com: lol
yahoo.com: "I love card games" is the one I want
Jagtar: It is for 60 gems and it says 'You've owned one or some challenges in it'.
@yahoo.com: yes exactly
@yahoo.com: I still want it
Jagtar: But unfortunately there is no option to locate which challenges you own from these challenges.
@yahoo.com: It is ok I know in this bundle I only own one
Jagtar: For your convenience I can add the bundle to your account and will deduct gems from your account.
@yahoo.com: but I want the bundle no matter what
@yahoo.com: yes please do
Jagtar: Okay, so I'll deduct 30 gems for that, is that fine?
@yahoo.com: yes perfect
Jagtar: Please give me some more time.
@yahoo.com: ok
Jagtar: Thanks for waiting.
@yahoo.com: ok
Jagtar: As per your request I have added ( I ♥ Card Games Starter Bundle ) to your account ( ************** ) and deducted 30 gems from your account.
@yahoo.com: ty so much
Jagtar: Please once sign out and sign in again to pogo you would be able to see updated gems balance and badges on your account.
Jagtar: You are quite welcome, Is there anything else I can help you with today?
@yahoo.com: Okie dokie and that was all
You have disconnected
@yahoo.com: I was wanting to get the bundle "I love card games"
@yahoo.com: I love card games is the one I want
@yahoo.com: but it says I own some of them
@yahoo.com: I want that album no matter what
@yahoo.com: my user ID is **********
Jagtar: I'm sorry to hear that you are having trouble purchasing the bundle for mix n match badges.
@yahoo.com: I love badges
@yahoo.com: can never have too many
@yahoo.com: lol
yahoo.com: "I love card games" is the one I want
Jagtar: It is for 60 gems and it says 'You've owned one or some challenges in it'.
@yahoo.com: yes exactly
@yahoo.com: I still want it
Jagtar: But unfortunately there is no option to locate which challenges you own from these challenges.
@yahoo.com: It is ok I know in this bundle I only own one
Jagtar: For your convenience I can add the bundle to your account and will deduct gems from your account.
@yahoo.com: but I want the bundle no matter what
@yahoo.com: yes please do
Jagtar: Okay, so I'll deduct 30 gems for that, is that fine?
@yahoo.com: yes perfect
Jagtar: Please give me some more time.
@yahoo.com: ok
Jagtar: Thanks for waiting.
@yahoo.com: ok
Jagtar: As per your request I have added ( I ♥ Card Games Starter Bundle ) to your account ( ************** ) and deducted 30 gems from your account.
@yahoo.com: ty so much
Jagtar: Please once sign out and sign in again to pogo you would be able to see updated gems balance and badges on your account.
Jagtar: You are quite welcome, Is there anything else I can help you with today?
@yahoo.com: Okie dokie and that was all
You have disconnected
Posted by Sue
- September 19, 2011, 01:16:43 AMThat was the 1st time with live chat and they ended up NEVER charging me any gems for the bundle.
So I did it again with another and the same thing happened. (2nd time live chat.)
I got the badges but no gems were deducted.
Not sure how this will work for others but for me it worked great.
So I did it again with another and the same thing happened. (2nd time live chat.)
I got the badges but no gems were deducted.
Not sure how this will work for others but for me it worked great.
Posted by Sue
- September 19, 2011, 01:13:38 AM@yahoo.com: yes there is one more thing
@yahoo.com: It is about the bundles
@yahoo.com: I want the last three bundles I dont own but cant get them because it says I own some of them
@yahoo.com: I just dont care.... I want those three bundles fully knowing I already own some
Nima: Please, let me know in which account do you want the bundle along with exact name of the bundle.
@yahoo.com: ***************
Nima: Ok and which bundle do you prefer?
@yahoo.com: I love card games
@yahoo.com: I love puzzle games
@yahoo.com: I love word games
Nima: Please, allow me some time to add that bundle in your account deducting 30 gems as one time customer service courtesy though full amount of gems would be deducted.
@yahoo.com: ok
Nima: You are desiring to purchase I ♥ Word Games Starter Bundle right?
@yahoo.com: yes
Nima: Thank you for confirmation.
Nima: Thank you for being on hold.
@yahoo.com: ok
Nima: I manually added I ♥ Word Games Starter Bundle in your account "************" and 30 gems will be deducted shortly.
@yahoo.com: ok
Nima: Games from that bundle will be found in mix-n-match badge.
Nima: Anything else I can help you with while you are here?
@yahoo.com: I love card games
I love puzzle games
@yahoo.com: I want those two bundles also
Nima: I am sorry we cannot add those bundles in this chat session. If you wish to own them you may have to contact us on email.
@yahoo.com: Okie dokie I think I understand
Nima: I hope you understand our limitations.
@yahoo.com: ty for your help
Nima: You are quite welcome.
Nima: Thank you for giving me an opportunity to service your issue. You will be receiving a Survey shortly in your email. I would appreciate if you could take a moment and mention if I was of any help to you or not. Have a great day at http://www.pogo.com
Nima: Thank you for participating in Live Chat. Have a wonderful time!
@yahoo.com: I do understand
@yahoo.com: bye and hugs
Nima: Take care and goodbye!
You have disconnected.
@yahoo.com: It is about the bundles
@yahoo.com: I want the last three bundles I dont own but cant get them because it says I own some of them
@yahoo.com: I just dont care.... I want those three bundles fully knowing I already own some
Nima: Please, let me know in which account do you want the bundle along with exact name of the bundle.
@yahoo.com: ***************
Nima: Ok and which bundle do you prefer?
@yahoo.com: I love card games
@yahoo.com: I love puzzle games
@yahoo.com: I love word games
Nima: Please, allow me some time to add that bundle in your account deducting 30 gems as one time customer service courtesy though full amount of gems would be deducted.
@yahoo.com: ok
Nima: You are desiring to purchase I ♥ Word Games Starter Bundle right?
@yahoo.com: yes
Nima: Thank you for confirmation.
Nima: Thank you for being on hold.
@yahoo.com: ok
Nima: I manually added I ♥ Word Games Starter Bundle in your account "************" and 30 gems will be deducted shortly.
@yahoo.com: ok
Nima: Games from that bundle will be found in mix-n-match badge.
Nima: Anything else I can help you with while you are here?
@yahoo.com: I love card games
I love puzzle games
@yahoo.com: I want those two bundles also
Nima: I am sorry we cannot add those bundles in this chat session. If you wish to own them you may have to contact us on email.
@yahoo.com: Okie dokie I think I understand
Nima: I hope you understand our limitations.
@yahoo.com: ty for your help
Nima: You are quite welcome.
Nima: Thank you for giving me an opportunity to service your issue. You will be receiving a Survey shortly in your email. I would appreciate if you could take a moment and mention if I was of any help to you or not. Have a great day at http://www.pogo.com
Nima: Thank you for participating in Live Chat. Have a wonderful time!
@yahoo.com: I do understand
@yahoo.com: bye and hugs
Nima: Take care and goodbye!
You have disconnected.
Posted by mycatownsme
- September 16, 2011, 01:09:55 PMI hope they work it differently in the future where we can make our own bundle.
There are badges that I don't have in some of these bundles but I'm not able to get them due to having some of the other badges. But I was able to get a bundle and added those badges. It was nice to get some benefit.
Steves Mom
There are badges that I don't have in some of these bundles but I'm not able to get them due to having some of the other badges. But I was able to get a bundle and added those badges. It was nice to get some benefit.
Steves Mom
Posted by C~M
- September 14, 2011, 11:09:34 AMQuote from: s1lent on September 14, 2011, 10:59:23 AM
Greetings,
Thanks for the info on this promotion.
I have one question.
If I/we purchased this bundle, could we use it at a later date when more M&M challenges/badges are released?
Thanks
S1lent
I have no idea, as I am not them. I went to play them and nothing was there to play, but it still showed I had so many of 20 in the books.
I am happy it happened to me as I talked to 2 live help people and eneded up with a free 350 gems.
Posted by S1lent
- September 14, 2011, 10:59:23 AMGreetings,
Thanks for the info on this promotion.
I have one question.
If I/we purchased this bundle, could we use it at a later date when more M&M challenges/badges are released?
Thanks
S1lent
Thanks for the info on this promotion.
I have one question.
If I/we purchased this bundle, could we use it at a later date when more M&M challenges/badges are released?
Thanks
S1lent
Posted by C~M
- September 13, 2011, 04:22:34 PMyes I do, but I was lucky and got my Gems back
Posted by Sue
- September 13, 2011, 04:15:04 PMQuote from: Crazy~Man on September 13, 2011, 06:37:58 AM
you can't play them as the books are empty, no challenge, whatever.
Do you think yours were empty cause you already owned them all??
Posted by Sue
- September 13, 2011, 03:45:40 PMI seen that they had bundles. I want all the badges but only the ones I dont have and with them being in bundles it is hard to tell who has what and gifting would be a nightmare waiting to happen. Why would I need two of the same badge and why should I lose out on badges cause they are tied tight in a bundle. Argh
Posted by C~M
- September 13, 2011, 06:37:58 AMPogo has something called Mix & Match Bundles now. I was able to purchase them all, and I guess you will be able to also. The Bundles are old Mix & Match Badges and Challenges so even tho you can buy them and it creates new Mix & Match albums, you can't play them as the books are empty, no challenge, whatever. I had to go to Live Help to get my Gems back and the Bundles Revoked. I will also tell you something I shouldn't, but after I had my help, I didn't have my Gems, so I went back and tried again, and that person refunded the 350 gems again and told me to log out and back in to Pogo to make sure I had the Gems. I had them (both) lol.