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Posted by Squid
 - August 21, 2023, 03:03:38 PM
Quote from: snowflower on August 21, 2023, 12:30:41 PM
  So, so sorry this has happened to you ...

embrace.gif blowkisses.gif
Posted by snowflower
 - August 21, 2023, 12:30:41 PM
Quote from: Squid on August 21, 2023, 04:42:39 AM
Thanks so much for the info, Snowy.  The laptop I'm having issues with is a Dell.  It's about 7 years old, but don't hold me to that (I time warp a lot).  I had the warranty and about 1 month prior to its expiration, I had a problem.  Dell support strung me along for a month, ignoring my reports that the last "fix" did not work.  Finally they said, "sorry, your warranty expired" and wouldn't talk anymore.  I always got a rep in India and had such trouble understanding them.  I think Dell has lost this customer.
Oh WOW Squiddy, this has never happened to me! I am stung to the core! So, so sorry this has happened to you when I've had nothing but good luck with them. I sure can't blame you for how you must feel.  shocked.gif  Left standing here in incredulity!!!!
Posted by Squid
 - August 21, 2023, 04:42:39 AM
Thanks so much for the info, Snowy.  The laptop I'm having issues with is a Dell.  It's about 7 years old, but don't hold me to that (I time warp a lot).  I had the warranty and about 1 month prior to its expiration, I had a problem.  Dell support strung me along for a month, ignoring my reports that the last "fix" did not work.  Finally they said, "sorry, your warranty expired" and wouldn't talk anymore.  I always got a rep in India and had such trouble understanding them.  I think Dell has lost this customer.
Posted by snowflower
 - August 20, 2023, 07:30:25 PM
For me, A DELL - always and they have an excellent online site with many good deals! We have 6 Dells and they all work. The oldest desktop is approx. 14 years old, the rest are a mixed bag of laptops and desktops of variolous ages. We find them very reliable, excellent warranty (the extra tech warranty is worth every cent) if you'd want it. And if there is a problem I've always gotten to speak to an English/French speaking person located in the USA. GL with this Squiddy! Let me know how you make out.
Posted by Squid
 - August 19, 2023, 05:29:59 AM
Has anyone heard of any good deals on a good laptop?  Mine crashed for the second time in a month and it isn't responding well to resuscitation this time.  I might have to just put it out of its misery and get a new one.  All suggestions are very appreciated.  TY.