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Topic summary

Posted by vaporware
 - September 16, 2004, 05:33:27 AM
You are experiencing disconnects with DSL because someone at the CO decided to configure your voice and data on the same stream.  Please contact your DSL provider Technical Support-this is common happening in a DSL environment and it's a quick fix as well.....Technical Support will create a Trouble Ticket(Work Order) and contact the CO to verify the specs of what should be configured at the DSLAM compared to what actually is. Try to have Technical Support make the contact with the CO while you are on the phone with them.  If you're not familiar with the technical terms, I'll explain at a later time.  What will be most important is that when the Work Order is complete you will want to verify that with whoever calls you, or who you are speaking with at Technical Support.  Also, if you have a Cell Phone it would be extremely beneficial if you contact Technical Support that way, instead of using your landline.  Please post your results from your contact here so I can assist further.

vaporware
Posted by badcrazygirl
 - September 15, 2004, 07:15:08 PM
yw
Posted by Super Duckie
 - September 15, 2004, 06:29:35 PM
ty
Posted by badcrazygirl
 - September 15, 2004, 05:54:19 PM
wtg duckie
Posted by Super Duckie
 - September 15, 2004, 05:09:24 PM
i am getting Direct TV very shortly, I am in the process of updating everything, I am now getting DSL next week, YAY
Posted by badcrazygirl
 - September 15, 2004, 03:17:28 PM
i like direct tv it's great
Posted by Knuckles
 - September 14, 2004, 05:14:51 PM
Oh dang! Can't get cable. I've been on slower speed internet before and I don't like. Hold up with what you have for now. ;)
Posted by Hooper2092
 - September 14, 2004, 12:52:59 PM
Quote from: darkearthgoddess on September 13, 2004, 05:08:05 PM
we can't get cable out here  :'(

OH MY GOD.....  :o  :o  :'( Im so sorry... :'(
Posted by badcrazygirl
 - September 13, 2004, 05:08:05 PM
we can't get cable out here  :'(
Posted by Hooper2092
 - September 13, 2004, 12:36:47 PM
There are satellite isp's but they are very expensive and can be unreliable as well. We used one for my hubby's laptop when we traveling and it cost us out the yinyang. we now use cable (roadrunner through time warner cable) and it's amazingly fast and we never have problems. It too is costly, but not as bad as satellite. I would check into cable if you are having dsl issues.

-Heather

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Posted by badcrazygirl
 - September 11, 2004, 10:13:50 PM
it's both it disconnects when someone is on the phone and it goes off evry now and then
Posted by Dream Faerie
 - September 11, 2004, 09:55:17 PM
Quote from: darkearthgoddess on September 11, 2004, 02:18:33 PM
away from the city when someone's on my phone dsl disconnects and it usually does it without being on the phone

OK, I'm lost, You said "When Someone's on my phone", then said it usually does it without being on the phone..Which is it? lol.

& call them & tell them, that may be an easy fix for the tech support.
Posted by badcrazygirl
 - September 11, 2004, 07:07:54 PM
tyvm
Posted by DEBKARLAR
 - September 11, 2004, 04:30:52 PM
there are satellite internet providers just check google or check local phone book for the service
Posted by Homer
 - September 11, 2004, 02:35:32 PM
I really don't think that would make a difference. Don't you already have DSL if I remember correctly?

If you do call them up and tell them you are getting frequent disconnects. It might be a simple fix. :)