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Posted by Homer
 - November 24, 2007, 11:43:55 AM
Quote from: FreecellFanny on November 24, 2007, 07:46:34 AM
I couldn't wait to get rid of it Homer. It would take upwards of 5 minutes just to turn on and boot my computer.

I got wind of Trend Micro and uninstalled Norton without a second thought and I still had about 9 months left of my subscription.

Someone recommended Trend Micro to me about 5-6 years ago and I have so much faith in them I bought a 3 year subscription this past year. I'm good until 2009 now.
Posted by Symbion
 - November 24, 2007, 11:27:59 AM
I honestly believe that the only people that support and push Norton are from Symantec or have been given commission to sell that piece of garbage.

I have yet to see any legitimate computer geek actually recommend it.
Posted by FreecellFanny
 - November 24, 2007, 07:46:34 AM
I couldn't wait to get rid of it Homer. It would take upwards of 5 minutes just to turn on and boot my computer.

I got wind of Trend Micro and uninstalled Norton without a second thought and I still had about 9 months left of my subscription.
Posted by Homer
 - November 24, 2007, 07:43:01 AM
Quote from: FreecellFanny on November 24, 2007, 07:41:05 AM
I use Trend Micro as well and like Homer, recommend it highly. You can get it at Best Buy (look for a sale) and you can install it on up to 3 computers for one price.

It's way better than that clunky, pain-in-the-arse Norton.  :o0

Not to mention Norton is a big time resource hog. ::)
Posted by FreecellFanny
 - November 24, 2007, 07:41:05 AM
I use Trend Micro as well and like Homer, recommend it highly. You can get it at Best Buy (look for a sale) and you can install it on up to 3 computers for one price.

It's way better than that clunky, pain-in-the-arse Norton.  :o0
Posted by Homer
 - November 23, 2007, 05:51:13 PM
Your welcome :<<
Posted by eyedoc55
 - November 23, 2007, 05:45:20 PM
thankz homer...ya did good...got the housecall pro installed up and running...scanned  fixed a few problems...onlt prob I see as happening is,,,and it mat be cos I am using a trial offer..but,,up top of my browser it says....service expired...lol...even tho I just installed it...but no worries..it will fix itself,,,lol

my main problem it before was...I had norton security installed in this comp and I needed to un-install it ..did that..alls well...

again...ty for the help :D
Posted by Homer
 - November 23, 2007, 01:02:39 PM
Quote from: ~Tara~ on November 23, 2007, 12:53:55 PM
Quote from: Homer on November 23, 2007, 10:38:07 AM
BTW, I personally have soft malware

:oo ::)

Get outta here!  :{:
Posted by Tara
 - November 23, 2007, 12:53:55 PM
Quote from: Homer on November 23, 2007, 10:38:07 AM
BTW, I personally have soft malware

:oo ::)
Posted by Homer
 - November 23, 2007, 11:33:45 AM
Your welcome. Once you have the trial installed do a complete scan of your pc. This will take approximately one hour depending on how much is on your pc. If you have any questions let me know and I'll try to help.
Posted by eyedoc55
 - November 23, 2007, 11:23:36 AM
thank you.

will try this and see what happens...
Posted by Homer
 - November 23, 2007, 10:38:07 AM
Quote from: eyedoc55 on November 23, 2007, 10:16:18 AM
Mayhem

....I have tryed to use the housecall thingy...but every time I try,,it scans,,,asks what to do..I say repair..it starts up...the goes for a few minutes...then freezes up...I tryed un-oinstalling..rebooting..re-installing..3 times...same thing...what am I doing wrong there...thanks in advance...

hagd

If you are having trouble using the Trend Micro online scanner you might want to call their support number or you can try their Internet Security Suite package free for 30 days. I suggest you do the 30 day trial and at the end of the trial you can decide if it's not for you. There is no obligation to purchase it.

Here is the link to the program for the 30 day trial.

http://www.trendsecure.com/easy_install/installer/entry/TM.COM/en/TIS16-PT/en-US/

BTW, I personally use this program and recommend it. I have mine scheduled to do a weekly scan every Friday at noon and never has it identified BH software as being malware.
Posted by eyedoc55
 - November 23, 2007, 10:16:18 AM
Mayhem

....I have tryed to use the housecall thingy...but every time I try,,it scans,,,asks what to do..I say repair..it starts up...the goes for a few minutes...then freezes up...I tryed un-oinstalling..rebooting..re-installing..3 times...same thing...what am I doing wrong there...thanks in advance...

hagd
Posted by les
 - November 23, 2007, 08:22:19 AM
I would get in contact with your isp since its there security bundle thats screwing you

Additional Customer Support

Visit cox.assistusers.com to access the Cox Security Suite webpage where you can select from the following support options:

Interactive tutorials
FAQs
Email form to submit questions
Or speak directly with a technical support representative 24 hours, 7 days a week at 1-888-265-1886.

maybe this may help you.
Posted by BTB
 - November 22, 2007, 10:21:00 PM
Well, the problem is that I cannot install the Bonus Check program at all. I really do not want to shut down my anti-virus to run the installation but it looks like that's what has to happen. I guess I will call Cox customer support and see what they say.