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QuoteAVG update accidentally cripples Windows XP
12 November 2008
AVG update accidentally cripples Windows XP A recent update to AVG 8 has caused massive headaches for its owner and for many users who ended up with a crippled Windows XP operating system
. At the core of the problem is a false positive of user32.dll, a vital Windows Operating System file, which the updated AVG 8 reported as a trojan horse. Upon the false detection, the AVG update prompted the user to delete the file to fix the problem, which in turn could result in Windows XP endlessly rebooting.
The problem affected the Windows XP operating system with SP2 or SP3 installed. It didn't affect systems using Windows XP in the English language, but affected Windows installations using the Dutch, French, Italian, Portuguese, and Spanish languages
. Upon noticing the problem, an update to fix it was immediately pushed out.
"AVG is actively working to remedy the problem some users are experiencing related to the most recent update to commercial and free versions of AVG 7.5 and AVG 8.0 in some languages. A number of users who installed the update mistakenly received a warning that the Windows system file user32.dll product version 5.1.2600.3099 was infected with a Trojan virus and were prompted to delete a file essential to the operation of Windows XP." a company representative said.
The Czech anti-virus company has posted a fix tool and further details on its website. For users who are unable to boot Windows after updating to the latest version, they have been told to, "contact their AVG reseller or ask a friend to download the information and fix tool for them." This latest problem comes after a recent update identified elements of the ZoneAlarm security software as a threat.
Quote from: harley89 on October 23, 2008, 11:46:18 AMYeah back in 2005 i Payed good money for a good Virus protection then it was avast. I paided 90.00 for 3 years of service.
Mr Clean i tried many free programs and always had problems. My feeling is you pay good money for a computer so it is worth the expense of protecting it with good programs. Paying $50 dollars plus is a small price to pay to protect something you have several hundred dollars or a few thousand invested in. I have close to $4000 invested in computers. It pays to keep them in shape
Quote from: harley89 on October 23, 2008, 11:46:18 AM
Mr Clean i tried many free programs and always had problems. My feeling is you pay good money for a computer so it is worth the expense of protecting it with good programs. Paying $50 dollars plus is a small price to pay to protect something you have several hundred dollars or a few thousand invested in. I have close to $4000 invested in computers. It pays to keep them in shape
Quote from: Homer on October 09, 2008, 03:33:10 PMWow i can'nt afford that!
I don't think your programs sudennly developed viruses. The likely culprit here is AVG producing false positives.
The problem with these "FREE" AV programs is anything they aren't sure about they classify as a "virus" Because the programs are free they don't dedicate the resources necessary to correctly identify the files and so they wind up classifying them as viruses etc.
Personally I would never trust my pc to these free programs but I understand some people can't afford proper AV software so something is better than nothing.
My advice is to get a more reliable program. I personally recommend products from Trend Micro. See the link below for more info.
http://us.trendmicro.com/us/products/personal/?WT.mc_id=2008HP_Home_ProductsOverview
Quote from: mr.clean on October 09, 2008, 11:21:42 PM
whats the point of having a Windows Restore when it allways says It can not restore too that date? Nothing has been changed !
Quote from: mr.clean on October 09, 2008, 04:35:31 PM
what else is there too do? :=