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Posted by FreecellFanny
- November 25, 2008, 02:26:59 AMI do not agree with tips and service charges being added automatically. They do that at the Hard Rock Cafe for tables of 6 or more.
In my opinion, that policy only encourages servers to be lazy because they know they are going to get their 15%.
And Disneylandlady, I am shocked about lax service at a place like Morton's. :-\
In my opinion, that policy only encourages servers to be lazy because they know they are going to get their 15%.
And Disneylandlady, I am shocked about lax service at a place like Morton's. :-\
Posted by disneyland lady
- November 24, 2008, 03:56:22 PMIt is the age old argument of gratuity vs tip. I recently dined at a high end restaurant (Morton's) with a gift certificate that I had won for $200 (which about covered a steak with one veggie times 2 people). I was prepared to pay 15% as the tip but saw that there was a "service charge" added to the total and was so ticked off at being told what I needed to "tip" that the only one who got tipped was the valet who got my hyundai in the midst of all the Escalades. Perhaps if they just got rid of the word TIP and added a service charge on to our meals we would all feel better. Then we could tip those people who go above and beyond.
disneyland lady insane diego
disneyland lady insane diego
Posted by Stinkerbell
- November 24, 2008, 02:33:45 PMQuote from: Homer on November 24, 2008, 01:51:15 PM
I was at the bakery today and they had a tip jar. :o
I bought $50 worth of cakes, pies and goodies for Thanksgving.
I'm not cheap. In fact I have a policy of overtipping for good service and undertipping for bad service. Why would I ever tip the bakery? ::)
Yeah, all you're doing is going in a buying bread or pie or whatever.... it was already made which is why you're able to buy it... they aren't bringing it to your home or anything like that.
There's a drive thru bagel place we go to when we are down the hill and they have a roastbeef sandwich on the menu and that is what I frequently buy. Over the past 3 years, on 5 separate occassions, they have failed to put the roast beef on the sandwich. It's so ridiculous. Hello? Who buys and pays for a roast beef sandwich, hold the roast beef? Anyway, they have a place on the receipt to add a tip, which I like to do because the girl taking the order also makes the sandwiches. But, you pay before they give you the food, so I don't want to tip until I've checked the order... and they get snippy about it. So I stopped tipping and they got snippier.
You can't win....
Posted by Homer
- November 24, 2008, 01:51:15 PMI was at the bakery today and they had a tip jar. :o
I bought $50 worth of cakes, pies and goodies for Thanksgving.
I'm not cheap. In fact I have a policy of overtipping for good service and undertipping for bad service. Why would I ever tip the bakery? ::)
I bought $50 worth of cakes, pies and goodies for Thanksgving.
I'm not cheap. In fact I have a policy of overtipping for good service and undertipping for bad service. Why would I ever tip the bakery? ::)
Posted by jonifecher2006
- November 24, 2008, 12:11:35 PMSorry about the penny part. A penny jeads up means good service & heads down is poor service...Joni
Posted by FreecellFanny
- November 23, 2008, 11:32:13 AMGetting good tips in restaurants is the same as the hotel business: if the establishment doesn't lend itself to upscale clientel you ain't gonna rake in the bucks. Sorry, but it's true.
The best tipping job I ever had was when I was a waitress in a strip joint in the early eighties. I worked a 5 hour shift from 11 am to 4 pm; the first hour was spent on set-up and cleaning and the first customers would walk in the door at noon time so I got 4 hours to make as much money as I could.
If I made less than $200 in that four hours I knew I had to step it up. In that industry that meant higher spike heels, a lower cut top, and a higher cut in the leg area of the bottom part of my outfit. And needless to say I wasn't beyond giving the odd wink or light touch to any or all of the leering, drunken leches that frequented the bar.
My point is that it is not what you have but how you package and present it and that is true of any industry. ;)
The best tipping job I ever had was when I was a waitress in a strip joint in the early eighties. I worked a 5 hour shift from 11 am to 4 pm; the first hour was spent on set-up and cleaning and the first customers would walk in the door at noon time so I got 4 hours to make as much money as I could.
If I made less than $200 in that four hours I knew I had to step it up. In that industry that meant higher spike heels, a lower cut top, and a higher cut in the leg area of the bottom part of my outfit. And needless to say I wasn't beyond giving the odd wink or light touch to any or all of the leering, drunken leches that frequented the bar.
My point is that it is not what you have but how you package and present it and that is true of any industry. ;)
Posted by Stinkerbell
- November 23, 2008, 10:41:43 AMQuote from: Homer on November 23, 2008, 08:59:11 AM
My first job as a teen was working for White Castle and they paid us 99 cents an hour when minimum wage was $3.35/hr and we had to work for tips to make the rest of our salary.
See, they shouldn't be able to get away with that because it doesn't matter how good you are, some people are just too cheap to tip. Especially when the economy is bad.
My first job was a waitress at a Pizza Hut restaurant and the very nature of the establishment did NOT lend well to tipping. I remember the place was right next to a Fox walk-in theater that changed movies every Wednesday night. The PH would be packed, on those night. I would be the only waitress and if I was lucky I'd make 20 bucks on that night. Back then, and in that type of restaurant, a $1.00 tip was outstanding. But because so many kids ate there on weekend nights, I was lucky to get 25 cents a table.
Posted by Mary
- November 23, 2008, 09:37:15 AMQuote from: Homer on November 23, 2008, 08:59:11 AM
My first job as a teen was working for White Castle and they paid us 99 cents an hour when minimum wage was $3.35/hr and we had to work for tips to make the rest of our salary.
Wow Homer sure tellin your age :)) sorry to funny :))
Posted by Homer
- November 23, 2008, 08:59:11 AMQuote from: Stinkerbell on November 23, 2008, 08:33:46 AM
And minimum wage should be paid regardless of where you live, but in some states, the restaurant employers will pay below minimum, ASSuming in the tip compensation as part of the salary.
My first job as a teen was working for White Castle and they paid us 99 cents an hour when minimum wage was $3.35/hr and we had to work for tips to make the rest of our salary.
Posted by Stinkerbell
- November 23, 2008, 08:48:19 AMQuote from: Tara on November 23, 2008, 05:50:05 AM
This whole topic should be placed under "Books", like really soon. :)))
What should we call it? For Whom The Tips Come? To Tip Or Not To Tip? Gone With The Tips? :)))
Posted by Stinkerbell
- November 23, 2008, 08:46:23 AMQuote from: ~Sassy~ on November 22, 2008, 11:03:16 PM
I too have worked as a waitress and I was a very good one and always was given tips accordingingly. People are not and should not be forced to give anyone a tip. If you perform above or beyond what I feel your job requires I will tip you for your excellent service...I will not tip you for duties expected already of you by your employer or for the mere fact you are employed there and breathing. Do something a little extra to take care of the next person if you want to be compensated with TIPS.
You summed up my point exactly. I'm already paying their salary by eating in their restaurant and sleeping in their hotel, etc. You want a tip, EARN it.
Posted by Stinkerbell
- November 23, 2008, 08:33:46 AMAnd minimum wage should be paid regardless of where you live, but in some states, the restaurant employers will pay below minimum, ASSuming in the tip compensation as part of the salary.
Posted by Squid
- November 23, 2008, 06:06:23 AMI've waited on many tables while getting through school although I've never been a chambermaid. Even when I was doing service work, I was always amazed at how tipping has become a requirement. There was a time when tipping was a display of gratitude for "going the extra mile"..... giving some special attention - hence the term, "gratuity". Nowadays it seems to be an excuse for either employers to get away with paying employees less than a living wage.... or.... for employees to keep their hands out, expecting more cash. I am a very good tipper under most circumstances but I absolutely refuse to leave money in those countertop jars in small businesses when I had to wait on a line to get what I wanted and no one actually served me. Simply working behind a counter does not qualify someone as "wait staff".
I think Fanny gave some excellent advice and guidelines.
I think Fanny gave some excellent advice and guidelines.
Posted by Tara
- November 23, 2008, 05:50:05 AMThis whole topic should be placed under "Books", like really soon. :)))
Posted by FreecellFanny
- November 23, 2008, 05:36:13 AMQuoteI'm sorry your employer doesn't pay you enough, but I don't see the point or the need to tip for a service I already paid for. When I go to a hotel, I assume the bed will be made, there will be towels, shampoo, etc.... that is what I paid for, after all. And since I am paying the same rate every night, I expect the same service every night.
I spent many years in the service industry: restaurant waitress, strip club waitress, chambermaid. I went into those jobs knowing that my hourly rate of pay was lower than normal. I also realized that because of that fact I would have to go above and beyond my expected duties if I was to maximize my tipping potential.
At one restaurant I was hired at I had to go through a two week training period before I was even allowed near a table with customers sitting at it. :))
I knew in all of those places that I had to do things that the customer would notice and remember. Things that may seem small and insignificant to someone who doesn't care but as a customer, things that I would think were worthy of a gratuity.
My biggest gripe with restaurant wait staff (and this seems prevalent to me more than anything else) is that they don't clear dirty plates after I've finished eating. I have had my coffee refilled (after I've had to ask for it of course) and my dessert delivered and still my empty entree plate sits on the table.
I also don't appreciate being presented with the check before I've even had a chance to finish eating my meal.
Bring out my meal at the same time you bring out the meal of my companion. If mine is ready before theirs, keep it under a heat lamp until the last plate is up. If there is going to be a lengthy delay come out and tell me; don't let me sit there and steam.
DO ask me how my meal is after a few bites but DON'T ask me right after I've put a forkful of mashed potatoes in my mouth.
DO be friendly and make sure you smile but DON'T talk my ear off. I am there to eat and talk to my companion or, if I am alone I am alone for a reason. DON'T assume I want your company.
As previously stated for chambermaids the basic room cleaning and making of the beds is an expected service. I have yet to see an a la carte menu for services at a hotel!
Generally speaking, one night stays (in my opinion) do not qualify for tipping unless I am at a high class place. Unless your guests are staying for an extended period you cannot reasonably expect a tip.
You must also invest in your own potential. One way I did that in the past was to buy a large box of individually wrapped mints (Andes mints for example). Leave one on the pillows for the extended stay guests.
Learn how to fold the towels in an exotic design and leave one right beside the sink with a new bar of soap tucked in with it. Yes, remove the unwrapped used bars left in the shower.
Leave a card on the table (have them printed - don't handwrite them) with a note that tells the guest your name and that if they need anything they can reach you at an extension number and you would be happy to bring it to them.
Little things like this may not get you a gratuity every time but I guarantee that in the long run what goes around comes around and guests will remember you. Sometimes the best tip you can get is that the guest tells your boss how attentive you were which can translate into more money when you are being considered for a raise.
I would also offer advice to waitresses in strip joints but this is a family establishment. :)))