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August 12, 2026, 01:29:24 PM

This week's Club Pogo challenges!
Pogo Bowl HD : Bowl 25 Strikes this week!
Aces Up! HD : Earn 45 flying aces this week!
Solitaire Home Story : Win 25 games this week!

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Posted by smokyrain
 - October 13, 2010, 05:28:44 PM
Quote from: AustinBennett on October 12, 2010, 03:09:55 AM
I've found in the past you can often lower the security level on your anti-virus and get games to function without entirely disabling your protection.

Ah you don't really want to do that. In most Antivirus or Internet protection software you can allow the program so its trusted..
You just need to know where to make the setting is all.
Posted by AustinBennett
 - October 12, 2010, 03:09:55 AM
I've found in the past you can often lower the security level on your anti-virus and get games to function without entirely disabling your protection.
Posted by smokyrain
 - October 11, 2010, 06:40:22 PM
I forget exactly which auto did that to me a few months ago.

But its not hard to restore the file if it does quarantine, or you can go to Settings>Network Settings>Program Control and allow the program to run
Or under Computer settings, and exclude from further scans to start with.
That way I don't have to disable Norton at all
If enough people use it and send it in, then Norton will know its safe.
Posted by raine56
 - September 11, 2010, 06:39:09 PM
My Eset also decided it was probably a trojan and quarantined it.  I send a false positive report to them.  First time it didnt like badgehelp.
Posted by Sueette
 - September 11, 2010, 03:47:39 PM
Same thing here. I had to disable Norton and download and install.  When Norton started back it quarantined the installation file but I already had bumper installed.  I sent Norton an e-mail that this software was safe. That's the first time I have had Norton to block my downloading anything from badgehelp or jackpotspin.
Thanks,
Sue
Posted by Homer
 - September 11, 2010, 02:37:22 PM
your welcome  elf2.gif
Posted by Kita
 - September 11, 2010, 02:07:31 PM
Thanks Homer.  That did the trick.  I completely forgot to right click on those icons!

Cheers!
Kita
Posted by Homer
 - September 11, 2010, 01:10:14 PM
I don't have Norton but you should be able to right click the icon in your system tray and disable it
Posted by Kita
 - September 11, 2010, 12:03:34 PM
Can someone please give me instructions on how to temporarily shut down my Norton Anti-Virus so I can get Bumper up and running for this weeks badges?  They used to get along, but now, not so much.

Thanks so much!
Kita