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September 09, 2026, 12:47:05 AM

This week's Club Pogo challenges!
Matching Moments : Win 15 levels this week!
Jigsaw Treasure Hunter : Score 600 points this week!
Lucky Cat Bingo : Call 50 Bingos in 4-card games this week!

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Topic summary

Posted by roadwarrior
 - April 06, 2011, 06:54:07 AM
Quote from: Homer on April 06, 2011, 06:46:30 AM
only pogo can help you

have you tried live chat?

live chat is useless, but worth a try
Posted by Homer
 - April 06, 2011, 06:46:30 AM
only pogo can help you

have you tried live chat?
Posted by Stupsi
 - April 06, 2011, 01:43:49 AM
Hello everybody,

I`m new here and I`ve got a problem with using Pogo Gems. Hopefully somebody can help me. Everytime I try to get Pogo Gems this page is shown:
You have chosen to opt out of Pogo Gems™.
Explanation:
Our records indicate that you have chosen to not use Pogo Gems™.

How to Fix the Problem: crying10.gif
If you feel you have reached this page in error, please contact Customer Service.  help.gif

I wrote to the customer service a few month ago and they answered me that they had updated my account. But nothing changed. Maybe it`s because I live in Germany. But on the german page of Pogo members can buy Gems now. That`s new since last year. I`ve signed up on the US Pogo page a few years ago and couldn`t buy Gems in Germany. And now the German page offers Gems but I`m signed in on Pogo.COM .
I would like to buy albums. Please help me!  6_6.gif

Sorry for my bad school english  blink.gif