pogo having player over the 1100 mark on canasta always beating the lower ones

[Tjonto]

  pogo give all red 3s and wilds to players over 1100 rating. they cheat by playing favorates. us lower rates dont stand a change. we all pay pogo so let the canasta be fair

[Squid]

Hi, Tjonto, welcome.

I understand your frustration.  I have some trouble with Canasta from time to time but not with rating.  I rarely play against people.  Maybe the 3's aren't coming because of a statistical slump?  In time, statistics has a way of leveling itself and you'll find the 3's are coming often.  I think the wilds occur in the same way.  Sometimes I play and my hand is full of wilds and in other games I might get two wilds TOTAL.  For me, it feels like luck of the draw.

Keep trying, I'm sure you'll get there.  Let us know.  Good luck.