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Started by Linda M.,

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Linda M.

February 19, 2025, 01:53:41 PM
I have been a member of POGO for about 15 years and have always done auto renewal.  This year it was not automatically renewed so I didn't get my extra month of service or my 100 gems.  Why would I have to start over without auto renewal?

Squid

#1
February 19, 2025, 05:06:51 PM
Quote from: Linda McKinzie on February 19, 2025, 01:53:41 PMI have been a member of POGO for about 15 years and have always done auto renewal.  This year it was not automatically renewed so I didn't get my extra month of service or my 100 gems.  Why would I have to start over without auto renewal?
When you approached Pogo with this issue, what did they tell you?

S1lent

#2
February 19, 2025, 05:24:26 PM
Hey Linca,
Darn Pogo.  Yes, that happened to me a few years ago.  The only thing I have to offer is what my account look like.
Best of luck
S1lent

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