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June 04, 2026, 07:30:43 AM

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Jet Set Solitaire : Earn 50 stars this week!
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Service Update: Auto-Renew

Started by Mayhem,

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Mayhem

March 16, 2025, 12:08:38 AM
Hi everyone,

We understand some of you are facing an issue where your accounts lapse despite having auto-renew enabled and valid credit card information. After receiving an email prompting renewal, you're awarded only 30 gems instead of the expected 100 renewal gems. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding.

Sconnie
Nothing spoils a good story like the arrival of an eyewitness.

Squid

#1
March 16, 2025, 07:16:58 AM
Good to know they're on it

Mayhem

#2
March 17, 2025, 12:06:57 AM
My account is almost up for renewal, so I hope they get it sorted out soon.
Nothing spoils a good story like the arrival of an eyewitness.
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